Compare Chatra — Live Chat & Chatbot vs LiveChat: AI live chat by Text

Name: LiveChat: AI live chat by Text
Brand: Shopify

Chatra — Live Chat & Chatbot

Chat with site visitors to boost engagement and drive sales.

LiveChat: AI live chat by Text

Live Chat with Help Desk and Product Recommendations

Chatra — Live Chat & Chatbot

Chat with site visitors to boost engagement and drive sales.

LiveChat: AI live chat by Text

Live Chat with Help Desk and Product Recommendations

Rating

300 Reviews

5.5

45 Reviews

7.3

Pricing

Install App More info

Features

Social media integration
Live chat
Chatbot automation
Real-time visitor tracking
Cross-device support
Shared inbox
Cart saver
Targeted chats
24/7 support

Product recommendations
Discount codes
Order history
Pre-set messages
Cart preview
Messaging integration

Screenshots

+ 1 more

LiveChat: AI live chat by Text screenshot

+ 2 more

Your request is being processed and will be delivered shortly. If you do not receive an email from Taranker within the next 5 minutes, please check your spam folder and mark it as "Not Spam" to ensure future emails reach your inbox.

Pros

Boosts engagement and drives sales
Offers Live Chat, Chatbot, Cart Saver, and Shared Inbox tools
Allows cross-selling products to increase average order value
Proactively reaches out to customers stuck at checkout
Enables sending targeted chats and providing 24/7 automated customer support
Connects social and email channels to manage all conversations from one spot
Intuitive interface for seamless integration
Real-time insights into visitor activity on the website
Available on Windows, Mac, Android, and iOS

Immediate engagement with shoppers using pre-set messages
Capability to send discount codes based on visitor behavior
Access to customer details like cart content and order history
Possibility to send product recommendations linking directly to product pages
Real-time cart preview feature
Engage shoppers with coupons, deals, and announcements
Integration with popular messaging apps like Messenger and WhatsApp

Cons

Instances of the app suddenly stopping to work after long-term use
Customer support perceived as ineffective
Potential disruptions could lead to hassle for both users and their customers

Potential for intrusive experience if messages are too frequent
Requires monitoring and ongoing management to maintain effectiveness
Dependence on predefined criteria which may not cover all shopper behaviors
Possibility of technical issues or glitches during integration with other apps

Launched

Oct 28, 2015

Nov 29, 2017

Developer

Built by Shopify

Apps:

18984

Average Rating:

2.4

Reviews:

772,225

Built by Shopify

Apps:

18984

Average Rating:

2.4

Reviews:

772,225

Make Your Choice

Install App More info View alternatives

Install App More info

Related blog

Top 12 Shopify Chat Apps in 2025

Compare Chatra — Live Chat & Chatbot vs LiveChat: AI live chat by Text

Chatra — Live Chat & Chatbot

LiveChat: AI live chat by Text

Chatra — Live Chat & Chatbot