Compare Carro: Collaborative Ecommerce vs Shiprocket: eCommerce Shipping

Name: Shiprocket: eCommerce Shipping
Brand: Shiprocket - Shipping in India

Carro: Collaborative Ecommerce

Dropship from top DTC brands. Grow revenue, get new customers.

Shiprocket: eCommerce Shipping

eCommerce Shipping Solution Powering 2 Lac+ Online Sellers

Carro: Collaborative Ecommerce

Dropship from top DTC brands. Grow revenue, get new customers.

Shiprocket: eCommerce Shipping

eCommerce Shipping Solution Powering 2 Lac+ Online Sellers

Overview

What is Shiprocket: eCommerce Shipping?

Shiprocket is a leading ecommerce shipping aggregator that helps businesses automate logistics, reduce costs, and improve delivery efficiency. It integrates with multiple courier partners and offers real-time tracking.

Key Strengths:

Multi-courier integration for competitive shipping rates
Automated order processing and tracking
AI-driven recommendations for optimal shipping

Rating

115 Reviews

7.7

584 Reviews

6.9

Pricing

Install App More info

Features

Zero inventory
Increase revenue
Grow aov
Cross-sell products
Expand catalog
Acquire customers
Brand partnerships
Manage sourcing

Returns management
International shipping
Branded tracking page
Competitive shipping rates
Courier recommendation
Refund management
Instant order updates
Automated shipping workflows
Buyer communication

Screenshots

Carro: Collaborative Ecommerce screenshot

+ 1 more

Shiprocket: eCommerce Shipping screenshot

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Pros

Generates new sales opportunities and grows average order value without extra inventory investment
Expands product catalog instantly for retailers
Allows suppliers to generate sales more easily
Facilitates easy brand partnerships with a vast network of brands
Built for ease of use, saving time for business growth
Excelent customer support with high responsiveness
Cross-sells complementary products to increase revenue and average order value
Zero inventory investment needed to expand product catalog
Creates new customer acquisition channels at lower costs
Can create brand partnerships quickly and manage them within one app
Allows existing suppliers to be brought onto the platform for easier management
Wide variety of product categories available
Positive user reviews highlighting ease of navigation, variety, and excellent customer service

Unified interface to manage shipping with over 25+ courier partners
Serves over 24000+ pincodes in India and 220+ countries and territories worldwide
Offers services such as Courier Recommendation Engine (CORE), branded tracking pages, and instant order updates via email, WhatsApp, and SMS
Includes features like Automated Shipping Workflows, Returns and Refund Management, and Buyer Communication Management
Provides competitive shipping rates

Cons

Sales channels need improvement, particularly with vendors
Potential reliance on support team (highlighted by multiple mentions of key staff)

Frequent issues with on-time deliveries, resulting in significant delays (10-15 days extra)
Poor customer service and support, requiring multiple follow-ups (7-10 calls)
Problems with missed pickups and lack of communication regarding delays
Issues with undelivered RTO (Return to Origin) orders and lack of proper resolution
Unaffected ticket cases and delayed or unpaid reimbursement for lost or damaged shipments
Complaints about inconsistent rate calculations leading to unexpected charges
Problems with early COD payments not being processed timely, affecting cash flow for businesses
Frequent weight discrepancy issues and arbitrary deductions from wallet balances
Customer care often disconnects calls and provides unhelpful responses

Launched

Mar 19, 2019

Jul 05, 2017

Developer

Built by VYRL

Apps:

Average Rating:

4.7

Reviews:

115

Built by Shiprocket - Shipping in India

Apps:

Average Rating:

2.2

Reviews:

602

Make Your Choice

Install App More info View alternatives

Compare Carro: Collaborative Ecommerce vs Shiprocket: eCommerce Shipping

Carro: Collaborative Ecommerce

Shiprocket: eCommerce Shipping

Carro: Collaborative Ecommerce