Compare BestChat: AI Chatbot+Live Chat vs lookfor: Scalable CX Platform

Name: lookfor: Scalable CX Platform
Brand: Shopify

BestChat: AI Chatbot+Live Chat

Integrates with Facebook, WhatsApp, Instagram. Supports bots.

lookfor: Scalable CX Platform

ChatGPT AI chatbot to increase sales with human-like live chat

BestChat: AI Chatbot+Live Chat

Integrates with Facebook, WhatsApp, Instagram. Supports bots.

lookfor: Scalable CX Platform

ChatGPT AI chatbot to increase sales with human-like live chat

Overview

What is lookfor: Scalable CX Platform?

LookFor AI Chatbot & Live Chat is a Shopify app that combines AI-powered chatbots with live chat functionality to enhance customer support and engagement.

Key Strengths:

AI-driven chatbot for automated responses
Seamless integration with Shopify stores
Customizable chat widgets

Rating

141 Reviews

9.1

26 Reviews

8.7

Pricing

Install App More info

Features

Real-time live chat
Browsing history tracking
Multiple store identification
Chatbot functionality
Pre-set q&a
Multiple language support
Cross-platform compatibility
Extensive integrations
Custom brand display
Weekly updates

Product recommendations
Conversational shopping assistant
Neural search algorithms
Enhanced analytics
Direct checkout

Screenshots

BestChat: AI Chatbot+Live Chat screenshot

+ 3 more

lookfor: Scalable CX Platform screenshot

+ 6 more

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Pros

Integrates seamlessly with major platforms such as Facebook, WhatsApp, and Instagram
Smart AI chatbot provides round-the-clock (24/7) customer support
Seamless Shopify integration enhances eCommerce operations
Self-learning AI improves customer support by understanding products and orders
Customizable live chat interface for tailored customer interactions
AI-driven insights assist in data analysis and decision-making
Smooth transition from chatbot to live agent ensures uninterrupted support
Multi-lingual service capability
AI help-write function acts as an excellent collaboration assistant
Highly intuitive and user-friendly interface

Enhances the shopping journey by making it more personal and emotionally engaging
Customizable AI chatbot tailored to specific store and customer needs
Establishes a conversational and relatable shopping experience
Quick and easy setup, operational within 5-15 minutes
Engages customers throughout the shopping process, adding fun and a human touch
Employs neural search algorithms for efficient product search
Capable of recommending the right products to increase average order value (AOV)
Enables direct checkout from the product card
Provides insight into shopping journeys to further improve the store
Highly praised for answering product-related questions effectively
Support team is helpful and collaborative

Cons

No in-depth information available on potential limitations or cons from user comments and description
Dependence on continual updates to keep up with evolving business needs

The app relies on advanced AI, which may have a learning curve for some users
Potential over-reliance on AI could diminish the value of human customer service
May require continuous monitoring and updating to ensure AI accuracy and relevance

Launched

Jan 04, 2022

Jan 16, 2024

Developer

Built by Shopify

Apps:

18653

Average Rating:

2.4

Reviews:

765,431

Built by Shopify

Apps:

18653

Average Rating:

2.4

Reviews:

765,431

Make Your Choice

Install App More info View alternatives

Install App More info

Compare BestChat: AI Chatbot+Live Chat vs lookfor: Scalable CX Platform

BestChat: AI Chatbot+Live Chat

lookfor: Scalable CX Platform

BestChat: AI Chatbot+Live Chat