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Attentive: SMS + MMS Marketing
SMS marketing built to help e-commerce brands increase revenue
Fastr: SMS & Email Marketing
Send abandoned cart recovery SMS, Emails & Push notifications
Attentive: SMS + MMS Marketing
SMS marketing built to help e-commerce brands increase revenue
Fastr: SMS & Email Marketing
Send abandoned cart recovery SMS, Emails & Push notifications
Rating
Rating
1.9
7.4
Pricing
Pricing
Features
Features
- Customer support
- Order updates
- Prewritten templates
- Two-tap technology
- Two-way messages
- Text-to-buy
- Playbook guidance
- Sms segmentation
- Personalized conversations
- Simple setup
- Multi-channel reminders
- Automated sms reminders
- Email marketing
- Web push notifications
- Abandonment protection
- Browse abandonment push
- Re-engagement tools
- Sms bump nudges
- Checkout boost
- Template-based flows
Screenshots
Screenshots
Pros
Pros
- Refine your SMS strategy as you scale with playbooks, expert advice, and guidance from an industry-leading team
- Prewritten campaign templates save time
- Quickly grow text and email subscriber lists with patented two-tap technology
- Send personalized two-way messages across customer lifecycle
- Supports multiple use cases such as limited-time offers, new products, order updates, customer support, and Text-to-Buy via Shop Pay
- Helps set, track, and deliver program KPIs
- Utilizes rich identity data points for segmentation and personalization
- Drives high click-through rates with personalized messages
- Ensures compliance with in-house TCPA experts and templates
- Easy setup and intuitive interface, making it accessible even for non-technical users
- Comprehensive multi-channel cart recovery strategy including SMS, email, and push notifications
- Highly effective in recovering lost sales, with significant boosts in open and response rates for SMS
- Exceptional customer support praised for being prompt, helpful, and personalized (specifically mentioning team members like Patrick and David)
- Offers automated SMS cart reminders, reducing manual work and increasing efficiency
- Simple to configure and start using with helpful templates and flows
- Proactive support, ensuring smooth operation and tackling issues before they arise
Cons
Cons
- Promises of white glove service and dedicated team member support are not always fulfilled
- Customer support can be unreliable with reports of lack of follow-up and training
- Issues with initial on-boarding and support once signed up
- Some users reported unauthorized charges and hidden fees, leading to accusations of being scammed
- Issues with billing transparency and unexpected fees, which have been blamed on Shopify API problems
- Negative reviews highlight non-responsive or inconsistent customer support in resolving billing disputes
- Trust issues due to the discrepancies between the app's advertised features and actual billing practices
Categories
Categories
Launched
Launched
Jul 01, 2020
Aug 12, 2020
Developer
Developer
Apps:
1
Average Rating:4.1
Reviews:51
Apps:
5
Average Rating:4.8
Reviews:1,137
