Compare AfterShip Product Reviews vs REVIEWS.io Product Reviews App

Name: REVIEWS.io Product Reviews App
Brand: Reviews.io

AfterShip Product Reviews

Collect UGC reviews & NPS to boost brand credibility and sales

REVIEWS.io Product Reviews App

Collect Product Reviews, Photos & Video Reviews, UGC, Survey.

AfterShip Product Reviews

Collect UGC reviews & NPS to boost brand credibility and sales

REVIEWS.io Product Reviews App

Collect Product Reviews, Photos & Video Reviews, UGC, Survey.

Overview

What is REVIEWS.io Product Reviews App?

reviews.io is a Shopify app focused on collecting and displaying customer reviews, helping businesses build social proof and improve conversions.

Key Strengths:

Automated review requests via email and SMS
SEO-friendly review displays
Integration with Google Shopping for rich snippets

Rating

927 Reviews

1.9

675 Reviews

8.9

Pricing

Install App More info

Features

Automated review requests
Star ratings display
Photo/video reviews
Social proof display
Nps collection
Bulk import reviews
Google/social integration
Review performance analytics
Email engagement flows
Review referrals & incentives
Centralized review management

Collect reviews
Automated requests
Import reviews
Shoppable ugc
Display reviews
Manage reviews
Star rating display
Review badges
Implement surveys
Integrate easily

Screenshots

+ 5 more

REVIEWS.io Product Reviews App screenshot

+ 3 more

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Pros

Collects genuine product reviews with photos and videos, increasing social proof and customer confidence
Automatically collects reviews across multiple touch points or allows import from AliExpress or a CSV file
Displays reviews with star ratings on product pages to drive conversions
Automated review request emails improve review generation and collection of Net Promoter Score (NPS)
Reviews can be displayed on Google, social media, and website to build brand credibility
Automated email flows based on review ratings and NPS to engage customers
Review referrals with incentives on social media to enhance brand reach
Unified portal to edit, reply, feature reviews, and check performance efficiently
Offers strong customer support, even during odd hours
Affordable service with the option to import previous reviews for free

Excellent customer service with quick response times
Great customization options for widgets
Effective onboarding process, making the app easy to use from the start
Ability to collect and manage reviews from various sources including Google and social media
Support for photo and video reviews, enhancing the credibility of user-generated content
Integration with over 50 eCommerce tech stacks, enabling seamless implementation
Automated review requests via dashboard or integrations with Klaviyo, MailChimp, etc
Ability to display star ratings on Google Ads & Google Shopping List to increase CTR and lower ad costs
Comprehensive support documentation with a knowledgeable support team available for further assistance
Useful tools to implement surveys to drive engagement and collect customer insights

Cons

Limited user feedback available to assess long-term performance
Users have only mentioned initial setup and upload features, with no detailed reviews on ongoing functionality or advanced features

Issues with review importation and format requirements, especially regarding validation on Google
Customer service response may be slow for some users, leading to unresolved issues
Some users report problems with the app's functionality affecting overall usability
Extended wait times for support can be inconvenient, as reported by some customers

Launched

Nov 22, 2020

Aug 05, 2014

Developer

Built by Shopify

Apps:

1505

Average Rating:

2.9

Reviews:

45,530

Built by Reviews.io

Apps:

Average Rating:

4.4

Reviews:

700

Make Your Choice

Install App More info View alternatives

Compare AfterShip Product Reviews vs REVIEWS.io Product Reviews App

AfterShip Product Reviews

REVIEWS.io Product Reviews App

AfterShip Product Reviews