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AfterShip Order Tracking

Proactive tracking that delights customers and reduces WISMO

AfterShip Personalization

Boost sales w/ in product, cart, checkout page & post purchase

AfterShip Order Tracking

Proactive tracking that delights customers and reduces WISMO

AfterShip Personalization

Boost sales w/ in product, cart, checkout page & post purchase

Overview

Overview

What is AfterShip Order Tracking?

Aftership is a popular order tracking and delivery management app for Shopify, providing multi-carrier tracking, delivery estimates, and customer engagement tools.

Key Strengths:

  • Multi-carrier tracking support
  • Delivery time estimates
  • Customizable tracking pages

What is AfterShip Personalization?

Aftership Personalization is a Shopify app that focuses on improving customer engagement through personalized tracking experiences, branded notifications, and delivery updates.

Key Strengths:

  • Personalized tracking pages
  • Multi-carrier shipping support
  • Real-time delivery updates

Rating

Rating

1,278 Reviews
7
60 Reviews
7.7

Pricing

Pricing

  • $11-$239 / Month
  • Free Plan Available
  • 7 Days Free Trial
  • $9-$999 / Month
  • Free Plan Available
  • 14 Days Free Trial

Features

Features

  • Automated notifications
  • Personalized product recommendations
  • Shipment analytics dashboard
  • Branded tracking pages
  • Ai-powered delivery estimates
  • Centralized shipment dashboard
  • Timely sms/email updates
  • On-brand checkout customization
  • Product upsell widgets
  • Ai-recommendations
  • Advanced promotion tools
  • Merchandising rules
  • Centralized analytics

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Pros

Pros

  • Provides live shipment updates via a branded order tracking page and automated notifications
  • Centralized shipment dashboard to track shipment status and identify exceptions
  • Built-in analytics to get insights into shipment status and on-time performance
  • AI-powered estimated delivery dates to reassure anxious customers
  • Branded tracking pages with personalized product recommendations to boost sales
  • Timely email and SMS notifications to reduce customer anxiety ​​and WISMO calls
  • High-quality customer support with knowledgeable and responsive team
  • Easy to install and integrate, particularly for Shopify users
  • Highly appreciated customer service, often solving issues quickly
  • Option to remove branding for free, enhancing customization
  • Detailed shipment analytics dashboard for monitoring and analysis
  • Unified dashboard for all shipments, enhancing efficiency of order management
  • Supports Shopify's native checkout extensibility, which allows for seamless content enrichment
  • Unique approach to upselling for boosting conversion rates and reducing abandoned checkouts
  • Smart upsell widgets can be added to multiple stages of the customer journey: product page, cart drawer, checkout page, post-purchase page, thank you page, etc
  • Advanced analytics for monitoring Average Order Value (AOV) growth
  • Customization options for on-brand checkout page including product upsell and smart banners
  • Multiple AI-recommendation types based on customer behavior, products, and orders
  • Advanced promotion tools like countdown timers, free shipping, and discounts
  • Merchandising rules like pinned products and exclusions for a better customer experience
  • Centralized analytics dashboard for real-time campaign monitoring

Cons

Cons

  • App is considered expensive by some users
  • Takes time to learn every detail of the app functionality
  • Some users may find the features too complex or overwhelming to set up initially
  • App effectiveness might be dependent on the specific configuration of the Shopify store and how it integrates with other apps
  • Potential for increased page load times due to additional widgets and tracking scripts
  • Customization features may require a learning curve for optimal use
  • Limited user reviews available to assess long-term user satisfaction and performance consistency

Launched

Launched

May 08, 2012
Sep 26, 2022

Developer

Developer

Apps:

14176

Average Rating:

2.2

Reviews:

522,054

Apps:

4

Average Rating:

4.6

Reviews:

1,336

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