Compare 8returns ‑ Returns portal vs ZigZag Returns & Exchanges

Name: ZigZag Returns &amp; Exchanges
Brand: ZigZag Global Ltd

8returns ‑ Returns portal

Automate returns, exchanges, store credit, labels, and more!

ZigZag Returns & Exchanges

Manage and automate returns, refunds, exchanges and get labels

8returns ‑ Returns portal

Automate returns, exchanges, store credit, labels, and more!

ZigZag Returns & Exchanges

Manage and automate returns, refunds, exchanges and get labels

Rating

28 Reviews

9.1

230 Reviews

9.1

Pricing

Install App More info

Features

Store credit
Self-service platform
Customizable portal
Qr codes
Automate returns
Dynamic rules
Return labels
Exchange options
Return monitoring
Return analytics

Branded returns portal
One-click refunds
Custom notifications
Auto-generated labels
Upload own labels
Auto-create new orders
Management dashboard
Set return rules
Track return progress
Key insights

Screenshots

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Pros

Automates returns and refunds, saving time and money
Self-service returns platform enhances customer satisfaction
Enables customers to independently register returns
Provides a centralized platform to track and monitor returns
Customizable returns portal to align with brand identity
Supports various options such as exchanges, store credit, and QR code returns
Offers dynamic rules for flexible return conditions, accommodating different regions
Provides key return analytics for better insights
Automated creation of return labels and QR codes simplifies the return process

Competitive Evri, Collect+ and USPS labels or option to upload your own
Customers can request returns, refunds, or exchanges via a branded portal
Customisable communications to keep customers updated
Ability to set rules and return windows, and track progress
Key insights into return processes
Auto-features to reduce manual tasks and streamline approvals and exchanges
Auto-generated labels for convenience
One-click refund approval and auto-creation of new orders for exchanges
Branded returns portal matching your domain's aesthetics
Returns management dashboard for comprehensive control

Cons

Potential for complexity in setting up dynamic rules for varied return conditions
Dependency on the platform for managing returns might reduce direct customer interaction
Requires integration with existing systems, which could be challenging for some businesses

Limited to specific carriers like Evri, Collect+, and USPS
Reliance on the app’s auto-generated labels might limit customization
Customisation options might require additional setup time
Users may experience a learning curve with the settings and dashboard
Potential dependency on the app's features for managing returns

Launched

Oct 18, 2022

Dec 17, 2017

Developer

Built by 8returns - Returns Platform

Apps:

Average Rating:

Reviews:

Built by ZigZag Global Ltd

Apps:

Average Rating:

4.8

Reviews:

230

Make Your Choice

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Compare 8returns ‑ Returns portal vs ZigZag Returns & Exchanges

8returns ‑ Returns portal

ZigZag Returns & Exchanges

8returns ‑ Returns portal