17Track vs SyncTrack: Best Order Tracking for Shopify

Name: Synctrack Order Tracking
Brand: Trakow

Compare 17Track vs SyncTrack for Shopify: features, pricing, and ease of use. Find the best order tracking app for your store! Are you looking for the best order tracking app for your Shopify store? In this comparison, we’ll break down the key differences between 17Track and SyncTrack to help you choose the right solution for your business needs.

17TRACK Order Tracking

Effortlessly track, protect, & sync orders for happy customers

Synctrack Order Tracking

All-in-1 Order Tracker with a Branded Order Tracking Page

17TRACK Order Tracking

Effortlessly track, protect, & sync orders for happy customers

Synctrack Order Tracking

All-in-1 Order Tracker with a Branded Order Tracking Page

Overview

What is 17TRACK Order Tracking?

17Track is a global order tracking app that supports over 1,000 carriers worldwide. It helps Shopify store owners provide real-time tracking updates to customers.

Key Strengths:

Wide carrier support (1,000+ carriers)
Multi-language and multi-currency support
Customizable tracking page

What is Synctrack Order Tracking?

SyncTrack is a Shopify app focused on automated order tracking and delivery notifications. It integrates seamlessly with Shopify and offers branded tracking experiences.

Key Strengths:

Automated tracking updates via email/SMS
Branded tracking page for a cohesive customer experience
Easy setup with no coding required

Rating

2,251 Reviews

9.6

64 Reviews

9.1

Pricing

Install App More info

Features

Global order tracking
Self-service tracking
Status notifications
Featured products upsell
Hide off-shore fulfillment
Paypal push integration
Customized tracking page
Triggered email notifications
Buyer protection options
Insightful shipment analytics

Real-time order tracking
Estimated delivery dates
Customizable tracking page
Branded order tracking
Email & sms updates
Automate courier matching
Multiple order management
Delivery eta

Screenshots

+ 3 more

+ 2 more

Your request is being processed and will be delivered shortly. If you do not receive an email from Taranker within the next 5 minutes, please check your spam folder and mark it as "Not Spam" to ensure future emails reach your inbox.

Pros

Effortlessly track, protect, & sync orders to improve customer satisfaction
Reduces customer service requests by providing a self-service tracking page
Increases upsell and cross-sell opportunities via status notifications and featured products on the tracking page
Provides global tracking for both international and domestic packages
Allows customization of the tracking page, enhancing brand experience
Triggered email notifications to inform customers about order status changes promptly
Buyer protection features against loss, damage, and delay
Provides insights into shipment delivery and performance exceptions
24/7 customer support through chat or email
User-friendly interface praised for its intuitive design
Comprehensive carrier support consolidating a wide range of shipping companies worldwide
Real-time tracking keeps users informed about the status of their shipments
Free plan available which is beneficial for startups
Positive feedback on reliability and precision in order tracking
Notable support teams and responsive customer service

Cost-effective tracking solution
Accurate tracking, especially for China couriers like Yanwen and Yunexpress
Manages multiple orders in one spot
Customizable order tracking page for brand consistency
Provides estimated delivery dates (EDD) and ETA
Engages customers with email and SMS updates
Boosts sales through strategic marketing assets
Automates courier matching for seamless tracking
Good customer support and quick issue resolution

Cons

Issues with technical problems and poor development have been reported
Some updates have caused significant issues, such as shutting down the checkout process
Instances of inadequate customer support and communication, particularly post-purchase
Potential language barriers with the support team

Launched

Jan 03, 2021

Mar 01, 2021

Developer

Built by 17TRACK

Apps:

Average Rating:

4.9

Reviews:

2,251

Built by Trakow

Apps:

Average Rating:

4.8

Reviews:

Make Your Choice

Install App More info View alternatives

Frequently Asked Questions (FAQ)

Which app offers better carrier coverage?

17Track supports over 1,000 carriers globally, making it ideal for stores with international shipping. SyncTrack focuses on major carriers but offers deeper Shopify integration.
Does SyncTrack support branded tracking?

Yes, SyncTrack allows you to customize the tracking page with your store’s branding for a seamless customer experience.
Can 17Track send automated notifications?

Yes, 17Track provides automated email notifications for tracking updates, though SyncTrack offers additional SMS notification options.
Which app is easier to set up?

SyncTrack is designed for quick setup with no coding required, while 17Track may require minor configuration for advanced features.
Do these apps support multiple languages?

17Track supports multiple languages and currencies, making it suitable for global stores. SyncTrack focuses primarily on English but offers basic multilingual support.

17Track vs SyncTrack: Best Order Tracking for Shopify

17TRACK Order Tracking

Synctrack Order Tracking

17TRACK Order Tracking