Compare 17TRACK Order Tracking vs AI Order Tags & Flows

Name: AI Order Tags &amp; Flows
Brand: Shopify

17TRACK Order Tracking

Effortlessly track, protect, & sync orders for happy customers

AI Order Tags & Flows

Add, remove and delay order auto tags to manage your workflows

17TRACK Order Tracking

Effortlessly track, protect, & sync orders for happy customers

AI Order Tags & Flows

Add, remove and delay order auto tags to manage your workflows

Rating

3,149 Reviews

214 Reviews

7.9

Pricing

Install App More info

Features

Global order tracking
Self-service tracking
Status notifications
Featured products upsell
Hide off-shore fulfillment
Paypal push integration
Customized tracking page
Triggered email notifications
Buyer protection options
Insightful shipment analytics

Automate order tags
Customizable workflows
Integration with shopify
Backdating order tags
Zapier connectivity
Enhance order management
Streamline fulfillment processes
Trigger management actions

Screenshots

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Pros

Effortlessly track, protect, & sync orders to improve customer satisfaction
Reduces customer service requests by providing a self-service tracking page
Increases upsell and cross-sell opportunities via status notifications and featured products on the tracking page
Provides global tracking for both international and domestic packages
Allows customization of the tracking page, enhancing brand experience
Triggered email notifications to inform customers about order status changes promptly
Buyer protection features against loss, damage, and delay
Provides insights into shipment delivery and performance exceptions
24/7 customer support through chat or email
User-friendly interface praised for its intuitive design
Comprehensive carrier support consolidating a wide range of shipping companies worldwide
Real-time tracking keeps users informed about the status of their shipments
Free plan available which is beneficial for startups
Positive feedback on reliability and precision in order tracking
Notable support teams and responsive customer service

Increased efficiency through automation
Streamlines fulfillment processes
Saves time by automatically triggering necessary order management actions
Allows creation of unlimited, custom workflows based on unique business needs
Integration with shipping and fulfillment partners
Compatibility with Shopify Admin Page
Ability to use backdate tags for gathering data and matching past orders
Connects to thousands of apps through Zapier for end-to-end automated workflows

Cons

Issues with technical problems and poor development have been reported
Some updates have caused significant issues, such as shutting down the checkout process
Instances of inadequate customer support and communication, particularly post-purchase
Potential language barriers with the support team

Complexity of setup for users unfamiliar with automation tools
Dependency on Zapier for certain integrations may lead to additional costs
Potential for tagging errors if not properly configured
Limited to users who are already on the Shopify platform

Launched

Jan 03, 2021

Aug 01, 2016

Developer

Built by 17TRACK

Apps:

Average Rating:

4.9

Reviews:

3,149

Built by Shopify

Apps:

16460

Average Rating:

2.4

Reviews:

529,604

Make Your Choice

Install App More info View alternatives

Compare 17TRACK Order Tracking vs AI Order Tags & Flows

17TRACK Order Tracking

AI Order Tags & Flows

17TRACK Order Tracking