Bigcommerce Facebook live chat apps 2025

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Facebook Messenger Chat by Zotabox

8.2

1 Reviews

Integrate Facebook Messenger for direct website customer support. Increase engagement. Show more

Facebook Messenger Chat by Zotabox seamlessly integrates Facebook Messenger into your website, transforming your customer support experience. As Messenger becomes the go-to tool for B2C communication, this app allows businesses to maintain a continuous conversation thread with customers, ensuring they can reconnect effortlessly at any time. By promoting visitor engagement and interaction, businesses can collect more emails, share special promotions, and increase social shares and followers. Zotabox offers an intuitive suite of over 20 promotional sales tools, including popups, header bars, and live chat, designed to boost your sales—with a 30-day money-back guarantee. Ideal for new website owners, the app provides a 14-day free trial to explore its features fully. Once installed, a unique Zotabox account is created, allowing you to receive crucial informational and promotional updates. With its robust features and strong customer engagement capabilities, Facebook Messenger Chat by Zotabox is your gateway to enhanced online support and marketing.

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Facebook messenger integration

Direct website support

Permanent conversation thread

Engagement tools included

Try for Free

Chatway Live Chat FAQ WhatsApp

$15 / Month

9.2

236 Reviews

Live chat app. Live chat helpdesk inbox for customer support Show more

Chatway - Live Chat Support is a dynamic tool designed to enhance customer service through a real-time live chat widget. This app provides a seamless way for businesses to deliver immediate assistance, engage with visitors, and offer personalized recommendations based on past interactions or website visits. With an easy-to-use live chat inbox, businesses can assign helpdesk agents to manage customer queries efficiently, ensuring an exceptional support experience. Chatway's versatility extends to mobile support, as it is available on both Android and iOS platforms, enabling on-the-go service management. The app allows for easy file sharing and customizable chat widgets, ensuring that the chat interface aligns with a business's branding. Additionally, Chatway offers features like monitoring conversation history, allowing support teams to respond more effectively with a comprehensive understanding of past communications.

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File sharing

Mobile compatibility

Customizable widget

Real-time chat

Chat history

Visitor recommendations

Install App

Pushdaddy WhatsApp, Live Chat

(4.1/5)

1,181 Reviews

Switch between WhatsApp Chat, Live Chat or Facebook messenger Show more

Pushdaddy WhatsApp, Live Chat is a versatile communication tool designed to streamline customer interactions by seamlessly switching between WhatsApp chat and live chat. This app provides robust automation features, including chat automation and marketing automation for tasks such as abandoned cart recovery and order confirmations. It integrates easily with popular social messaging platforms like Facebook Messenger and Instagram, enhancing customer outreach. The app also supports push notifications for marketing activities, enabling businesses to boost sales through timely alerts. With capabilities for multiple operators, it ensures efficient customer service and instant order status updates. Additional features include automated review collection, sending tracking updates, and a FAQ section designed to provide immediate answers to common inquiries, all of which can be executed with a straightforward, one-minute installation process.

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Push notifications

Marketing automation

Multi-platform integration

Review collection

Chatbot automation

Real-time chat

Install App

Facebook Chat by Elfsight

$5.99 / Month

Facebook Live Chat. Add Facebook Messenger Chat Button. Show more

Facebook Chat by Elfsight is a powerful tool designed to enhance your Shopify business by providing seamless customer engagement. In an era where quick responses and personalized assistance are essential, this app ensures you can meet these demands effectively. It enables you to engage with customers in real-time, instantly addressing their queries and enhancing their overall shopping experience. With 24/7 connectivity, you are available whenever your clients need assistance, right on their favorite messenger platform. The app's adaptable styling allows it to seamlessly align with your business's unique objectives and branding. Ultimately, Facebook Chat by Elfsight simplifies communication, turning visitor interactions into valuable customer conversions and boosting your revenue.

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Boost revenue

Engage visitors

Live chats

Effortless visitor contact

Real-time answers

24/7 connection

Install App

Talkvisor AI Chatbot Live Chat

$59-$299 / Month

9.2

9 Reviews

Talkvisor: Human-like AI Chat Bot! Live chat,FB chat,email,.. Show more

Live Chat & AI Chatbot (Easy) is a comprehensive customer service app designed to make superior customer interactions your competitive edge. With Talkvisor, businesses can seamlessly manage the entire customer journey, from initial site visits to post-sale follow-ups, all in one streamlined view. This app provides the tools to boost sales by delivering unique, personalized service with the assistance of an advanced AI chatbot. Say goodbye to the tedious process of creating labels and macros as Talkvisor allows you to engage with your customers effortlessly. Integrate your live chat, email, and Facebook Messenger for a cohesive communication strategy, and utilize the app’s real-time, prebuilt dashboard for valuable store insights. With built-in workflows for feedback requests and post-sales engagement, Talkvisor ensures your business is always ahead with best practices.

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Order tracking

Live chat

Email integration

Customer insights

Ai chatbot

Facebook messenger

Install App

ZB: WhatsApp & Messenger Chat

$4.99-$19.99 / Month

9.1

16 Reviews

Support your customers quickly using Facebook Live Chat. Show more

Zotabox Facebook Chat is an innovative app designed to enhance customer communication by enabling seamless contact through personal Messenger accounts. This user-friendly tool allows businesses to easily sort and label incoming messages for efficient organization and follow-up. Additionally, the app lets users keep notes within Messenger, ensuring important details are readily accessible for future reference. With message history preserved indefinitely, businesses can maintain superior customer service by referencing past interactions. The app addresses customers' preference for using Messenger over traditional email, facilitating a more engaging and responsive business relationship. By integrating directly with Messenger, Zotabox Facebook Chat offers a streamlined and professional way to manage customer interactions.

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Messenger contact

Message labeling

Notes in messenger

Message history

Install App

Chaty: WhatsApp & Chat buttons

$15-$79 / Month

9.2

175 Reviews

Add WhatsApp Chat, Facebook Messenger, Line & 20+ Chat Buttons Show more

Chaty is a versatile chat button solution that enables seamless communication with customers through their preferred messaging apps. By integrating popular platforms like WhatsApp, Facebook Messenger, SMS, email, and many others, Chaty ensures that businesses can maintain a strong connection with their clientele. The app offers enhanced accessibility features such as a contact form, phone button, Call Now button, and click-to-call widget. Customization options abound, allowing businesses to personalize font styles, colors, button positions, and preset welcome messages. With Chaty, you can increase sales conversions, generate leads, and enhance client support from a single, convenient interface. Additionally, the app provides valuable insights by tracking and analyzing customer interactions through Google Analytics. Designed for both mobile and desktop, Chaty is the complete solution for optimizing customer engagement across multiple channels.

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Mobile & desktop compatibility

Analytics integration

Preset welcome messages

Multi-platform chat integration

Customizable chat widgets

Multiple communication options

Install App

Focal Live Chat & Helpdesk

8.2

2 Reviews

Boost sales and support with integrated Live Chat and CRM Show more

Focal Live Chat & Helpdesk is a comprehensive app designed to streamline customer support across multiple platforms. This versatile tool offers a centralized live chat support dashboard, integrating with various channels like WhatsApp, Facebook, Line, SMS, Telegram, and Emails, making it an all-in-one helpdesk solution for Shopify stores. By automating repetitive tasks, the app saves valuable time and enhances efficiency, allowing teams to focus on more complex customer interactions. Users can effortlessly manage all interactions from a single dashboard, empowering teams to engage effectively with customers and improve the overall shopping experience. Real-time reporting and status updates provide valuable insights into each conversation, enabling businesses to refine their customer service strategies continually. With its live chat widget and omnichannel support, Focal Live Chat & Helpdesk ensures instant customer engagement and a seamless support experience.

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Real-time communication

Task automation

Omnichannel support

Unified dashboard

Reporting & analytics

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Oscar Chat AI Bots & Live Chat

$1-$45 / Month

Engage customers with AI chatbot, live chat, pop-ups, and more Show more

Oscar Chat AI Bots & Live Chat is a powerful app designed to enhance your marketing strategies and revolutionize customer support directly from your Shopify website. With its comprehensive single widget, the app integrates an AI chatbot, Live Chat, a popup builder, and an all-in-one messaging button to streamline your site’s performance. This unique combination allows you to manage all customer interactions efficiently in one centralized location, making Oscar Chat a robust and user-friendly helpdesk solution for your team. Installation is a breeze; simply add it to your Shopify store with just a single click. Oscar Chat’s varied feature set, including AI chatbots and a pop-up builder, ensures businesses can offer swift and personalized customer service, ultimately improving customer satisfaction and driving sales growth. Embrace Oscar Chat to seamlessly blend automation and human interaction, thereby elevating your e-commerce operations to new heights.

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Live chat

Ai chatbots

Pop-up builder

All-in-one messaging

Install App

Social Intents Live Chat

6.3

5 Reviews

"Engage customers via live chat on Teams, Slack, and more platforms." Show more

Social Intents Live Chat is a versatile communication tool designed to seamlessly integrate live chat capabilities into platforms like Microsoft Teams, Google Chat, Slack, and Zoom. It allows businesses to engage with website visitors directly from these popular collaboration tools, offering enhanced customer service and increased sales potential. Coupled with AI-driven chatbots powered by ChatGPT, businesses can efficiently train support systems using their own website content, thereby reducing ongoing support costs. The app's omnichannel inbox also incorporates WhatsApp, SMS, and Messenger, facilitating a unified communication approach. With customization options for brand consistency and ease of integration with marketing tools like Mailchimp, Campaign Monitor, and Constant Contact, Social Intents Live Chat aims to enrich the customer interaction experience. Join over 75,000 satisfied business owners and explore its features with a 14-day free trial, noticing benefits like unlimited live chat agents and monthly chats. Get started today to enhance your customer service and streamline your communication strategy effectively.

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Omnichannel inbox

Ai chatbots integration

Collaboration tool integration

Try for Free

Chatway Live Chat

9.1

5 Reviews

Enhance customer service with Chatway's live chat and helpdesk solutions. Show more

Chatway Live Chat is a robust customer support tool designed to enhance the user experience on your website. It provides a seamless live chat and helpdesk solution that empowers businesses to engage with their visitors more effectively. With Chatway, you can boost customer satisfaction through an array of intuitive live chat features. The app offers a flexible pricing model, including a free plan for solo users and a Pro Plan for $15 per month, or $9 per month when billed annually per agent, complete with a 14-day free trial. This makes Chatway an ideal solution for both individual users and growing teams seeking advanced support capabilities. By adopting Chatway, businesses can transform their customer interaction strategy, ensuring timely and personalized assistance for every website visitor.

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Customizable widget

Multi-channel integration

Live chat

Mobile apps

Try for Free

DeskMoz 24x7 Live Chat Agents

8.2

2 Reviews

24x7 live chat agents for sales support on BigCommerce stores. Show more

DeskMoz 24x7 Live Chat Agents offers a seamless blend of customer support and sales lead generation tailored for BigCommerce stores. By deploying custom-trained human agents around the clock, DeskMoz ensures that your store visitors' inquiries are addressed promptly, helping them make informed buying decisions. The service isn't just for potential customers; existing buyers can also get assistance with questions related to shipping, order status, and more. Boasting a team of experienced chat professionals, DeskMoz delivers high-quality interactions, achieving over 90% CSAT scores. With an average response time of less than 45 seconds, the app distinguishes itself by offering real-time chat support and transcripts, all within two days of setup. DeskMoz is your 24x7 sales and support manager, enhancing customer engagement and satisfaction. Get started with a 10-day free trial and experience the difference of real human interaction over bots.

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Lead generation

Fast setup

24x7 live chat

Customer support

Real-time transcripts

Custom trained agents

Try for Free

Facebook Chat Box - Chatbot

7.2

505 Reviews

Live chat with customers through Facebook Messenger. Show more

Facebook Chat Box ‑ Chatbot is a dynamic app designed to enhance communication between store owners and their customers through the Facebook Messenger platform. By facilitating uninterrupted dialogue, both parties enjoy a seamless exchange, enhancing customer satisfaction and engagement. The app also offers valuable marketing tools, including the ability to store conversations for future marketing campaigns and build automated marketing strategies. Key features include live chat, allowing real-time interaction with customers, and a subscription popup that encourages sign-ups with enticing discount codes. Additionally, it boosts sales efficiency by sending abandoned cart reminders, prompting customers to complete their purchases. Order confirmation messages ensure customers are informed at every step, providing detailed notifications about their order status.

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Live chat

Order confirmation

Abandoned cart messages

Subscribe popup

Marketing campaign

Install App

Live Chat: WhatsApp & Facebook by POWR

6.9

5 Reviews

Real-time customer chat via WhatsApp and Facebook, no coding needed. Show more

Live Chat: WhatsApp & Facebook by POWR is a seamless solution for businesses looking to enhance customer interaction through real-time chat on popular platforms like WhatsApp, Telegram, and Facebook Messenger. This user-friendly app requires no coding for installation, making it easy to customize and deploy across your chosen web pages. With fast, round-the-clock customer support, users can confidently navigate any questions or setup hurdles. Developed by POWR, a leading provider of customizable online growth tools, the app is part of a robust suite of applications aimed at helping businesses of all sizes thrive online. With over 60 cloud-based apps available, POWR's integrations, notably with BigCommerce, are utilized by more than 12 million websites worldwide, including big names like SpaceX and Harvard University. Based in San Francisco, POWR's global team spans 22 countries, emphasizing both accessibility and widespread support. Whether for lead collection or conversion optimization, this app offers a powerful, accessible means to connect with and support your customers.

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Easy installation

Real-time chat

Customizable integration

Try for Free

Facebook Chat Flux

8.2

2 Reviews

Integrate Facebook Chat without ANY Coding... Show more

Facebook Chat Flux is an intuitive app designed to enhance customer engagement and boost sales by integrating Facebook Messenger chat functionality directly into your website. By simply installing the app, customers can easily contact you at any time through a convenient messenger icon, ensuring seamless communication. It offers a variety of styles and color options to seamlessly blend with your store's design, and setup is quick and straightforward—just enter your Facebook page name and you're ready to go. Facebook Chat Flux is optimized for all devices, guaranteeing a consistent user experience whether accessed via desktop, laptop, tablet, or smartphone. This app empowers businesses to better understand their customers, allowing for personalized communication and improved sales strategies. With its user-friendly interface and customizable features, Facebook Chat Flux is an ideal solution for businesses looking to enhance customer interaction and drive conversions.

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Quick setup

Multi-device compatibility

Customizable styles

Real-time chat

Install App

O: WhatsApp Chat, Contact Form

$2.99-$11.99 / Month

8.6

285 Reviews

Live chat with shoppers on Facebook Messenger, Instagram &more Show more

Omega Messenger, WhatsApp Chat is a versatile communication tool designed to streamline customer interactions on Shopify stores. With seamless one-click integration, it supports persistent conversations across over 20 platforms, including Facebook Messenger, WhatsApp, SMS, email, and more, making it a comprehensive solution for engaging with customers. The app not only assists in increasing sales conversions and generating leads but also enhances customer support with a convenient live chat button. Users can customize the chat widget to align with their brand's style and target specific devices or pages, adding a personal touch to interactions. The app also offers insightful analytics on the effectiveness of each chat channel, helping businesses optimize their communication strategies. With features like preset welcome messages, Omega Messenger ensures that customer engagement is both immediate and meaningful, fostering stronger relationships with clients.

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Live chat widget

One-click integration

Persistent conversions

Real-time conversations

Superior deliverability

Real-time messages

Install App

Ezy ‑ All in one chat widgets

$1.99-$19.99 / Month

Add WhatsApp Chat, Phone Call, Facebook Messenger Chat Buttons Show more

Ezy ‑ All in one chat widgets is an innovative app designed to streamline customer communication by integrating multiple channels into a single platform. With Ezy Chat, businesses can engage with customers via WhatsApp, Facebook Messenger, SMS, email, phone, Instagram, TikTok, Telegram, and more, all from one convenient interface. The app enhances accessibility with features like phone buttons, Call Now options, and click-to-call widgets, ensuring that customers can easily reach out whenever needed. By providing a versatile live chat button, Ezy Chat helps increase sales conversions, generate leads, and improve client support. It offers customizable chat widgets, allowing businesses to tailor the color, position, icons, and welcome messages to suit their brand. Additionally, Ezy Chat enables seamless sales closures through WhatsApp chat, Facebook Messenger, and phone calls, while ensuring cross-device functionality by displaying chat options on both mobile and desktop.

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Customizable widgets

Multiple chat platforms

Click-to-call widgets

Mobile & desktop icons

Install App

AI Live Chat & Video Shopping

8.2

6 Reviews

Improve sales conversions and increase AOVs with live shopping Show more

Immerss Live Shopping & Sales is a cutting-edge platform designed for Shopify merchants aiming to revolutionize their online shopping experience through live commerce. This app allows store owners to create immersive live streaming events that engage customers directly, fostering deeper relationships and enhancing customer interaction. By leveraging the power of live video clienteling, Immerss helps boost conversion rates and average order values (AOVs), driving significant growth in sales performance. With features like live shopping re-streaming to popular social platforms like Instagram and Facebook, and digital clienteling that turns interactions into sales, Immerss offers a comprehensive solution for modern retailers. Merchants can also utilize outbound clienteling to suggest personalized products proactively, ensuring relevance and increasing the likelihood of purchase. Real-time sales tracking further enables businesses to monitor customer interactions and refine their strategies for optimized outcomes, setting the stage for a future-ready commerce experience.

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Sales tracking

Livestream shopping

Live re-streaming

Digital clienteling

Outbound clienteling

Install App

Reputon Facebook Reviews

$5.99 / Month

9.1

35 Reviews

Embed Facebook reviews. Facebook rating & Facebook comments Show more

Reputon Facebook Reviews is a powerful Shopify app designed to enhance your site’s trust and reputation by seamlessly integrating Facebook Reviews onto your website. With an easy one-click setup, business owners can import Meta reviews from their Facebook page without any need for coding experience. This app allows you to position a customizable Facebook review widget anywhere on your Shopify store, aiding in building social proof and customer confidence. By showcasing genuine customer reviews and ratings, Reputon helps in boosting sales and elevating your brand’s credibility. The app offers multiple stylish display options, including Carousel with Rating List, Compact and Small Badges, and a Compact Slider, allowing you to tailor the presentation to fit your store's aesthetic. Overall, Reputon Facebook Reviews is a user-friendly tool for enhancing your business's online presence and encouraging customer trust through authentic feedback.

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One-click integration

Multiple widget styles

Embed facebook reviews

Import reviews easily

Install App

SB WhatsApp Button ‑ Live Chat

$1.99-$29.99 / Month

9.1

5 Reviews

WhatsApp Live Chat Button Enhance Support and Boost your Sales Show more

The WhatsApp Live Chat Widget is an essential tool for Shopify store owners looking to enhance customer interaction and drive more sales. By integrating a seamless WhatsApp chat button on your website, you can connect with customers instantly, reducing abandoned carts and boosting engagement. The widget allows you to configure the chat button without any coding skills, giving you the flexibility to personalize the button title, image, position, and agent photo to match your brand. This easy-to-use tool enhances user experience by enabling immediate communication, which increases conversions and minimizes missed opportunities. Say hello to increased revenue and stronger customer relationships with the WhatsApp Live Chat Widget. Install it today and watch your business thrive, with improved customer engagement and satisfaction.

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Reduces abandoned carts

Customizable chat button

Instant customer connection

Boosts user engagement

Enhances user experience

Increases conversions

Install App

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