ShopLite AI Chatbot Agent is designed to enhance business efficiency and customer service through automation and advanced analytics. It seamlessly handles sales support, manages product inquiries, and provides personalized recommendations while tracking orders and processing refunds for all users, whether logged in or not. By automating these tasks, ShopLite enables businesses to save time and reduce the workload, leading to improved customer satisfaction. The app also offers comprehensive analytics, tracking leads and customer satisfaction (CSAT) to provide actionable insights for business optimization. Merchants can benefit from its 24/7 availability and multi-language support, making it a versatile solution for streamlining operations without the need for additional staff. With real-time updates on shipment status, ShopLite ensures customers are informed every step of the way, fostering trust and reliability.