Yoyo Returns gives customers a branded self-serve portal for refunds, exchanges, and store credit. Bonus credit offers turn refund requests into exchanges. Every request becomes a native Shopify return on the original order, so your data stays clean. Yoyo creates tracked carrier labels, collects the difference on exchanges, issues credit as Shopify gift cards, and processes refunds. AI triage can auto-approve returns that fit your policy. Localized for the Nordics and UAE, including Arabic.

• Branded self-service portal for returns, exchanges, and store credit
• Every request becomes a native Shopify return or exchange on the order
• Carrier return labels and tracking with PostNord, Bring, Quiqup, Sendcloud
• AI triage auto-approves easy returns against your rules; you handle the rest
• Bonus credit offers by customer segment turn refunds into exchanges