Hermie is an AI customer service chatbot for Shopify. It learns from your products, collections, and store pages to answer customer questions instantly — covering product details, shipping, and returns. You can build a custom knowledge base with your own Q&A for FAQs and policies. Products sync automatically with real-time webhook updates. The chat widget integrates cleanly into your storefront and supports multiple languages.

• AI chatbot trained on your products, collections and store pages
• Custom knowledge base for FAQs, policies and business rules
• Automatic product sync with real-time webhook updates
• Collect customer feedback and send email notifications
• AI chatbot trained on your products, collections and store pages