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xSellco Ltd Summary

1

Apps

4.8

Average Rating

28

Reviews

xSellco Ltd Contact

Address :

Two Haddington Buildings, Haddington Road, Dublin, D, D04 HE94, IE

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Apps by XSellco Ltd

  • $49-$149 / Month
  • 14 Days Free Trial
7.9
28 Reviews

Delight customers. Maximize profit. AI-powered helpdesk & chat Show more

The Customer Service Helpdesk App is designed to enhance customer satisfaction and boost profitability by providing faster, more personalized responses across various sales channels. This app centralizes all messaging from marketplaces, webstores, and social platforms into a single smart inbox, allowing you to manage email, live chat, and voice conversations seamlessly. With integrated order and customer information available with each message, handling returns, cancellations, and duplicate orders becomes effortless. The app leverages AI-driven technology to summarize and automate responses, further streamlining customer support processes. It also enables easy integration with order fulfillment partners and Klaviyo CRM, ensuring a connected operational ecosystem. Advanced features like conversation summaries, suggested responses, and hands-free responses, along with order management capabilities, make it an essential tool for businesses seeking to optimize their customer service strategy.
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Order management
Multiple channels
Order history view
Order information
Personalized responses
Centralized messaging

AI-Assisted Customer Support to Scale Support and Grow Your Brand

eDesk empowers brands to scale effortlessly with AI-powered customer service designed for eCommerce. Get started in minutes - by seamlessly integrating your Shopify store and 250+ marketplaces/channels, eDesk centralizes all customer conversations into one intelligent inbox. Our AI-powered tools help you resolve queries faster, turn support interactions into sales opportunities, and deliver exceptional customer experiences that drive repeat purchases.

eDesk empowers brands to scale effortlessly with AI-powered customer service designed for eCommerce. Get started in minutes - by seamlessly integrating your Shopify store and 250+ marketplaces/channels, eDesk centralizes all customer conversations into one intelligent inbox. Our AI-powered tools help you resolve queries faster, turn support interactions into sales opportunities, and deliver exceptional customer experiences that drive repeat purchases. more
  • All customer conversations centralized in one inbox
  • 24/7 chatbot for common questions and purchases
  • AI-assisted support to boost agent productivity
  • Adjust Shopify orders directly within eDesk—no tab switching
  • Turn conversations into conversions with eDesk Pre-sales
eDesk logo
4.8/5
(28 Reviews)
$49-$149 / Month
  • 14 Days Free Trial

Delight customers. Maximize profit. AI-powered helpdesk...

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