SellPilot helps Shopify merchants manage customer conversations across Facebook Messenger, Instagram, and WhatsApp from a single workspace. Support teams can view customer profiles, Shopify order information, conversation history, and channel activity without switching between multiple tools. AI-assisted responses help agents answer questions faster while maintaining consistent communication across channels. SellPilot also provides customer context, order visibility, conversation assignment,

• Unified inbox for customer conversations
• AI-assisted customer replies
• Shopify customer and order context
• Team collaboration and conversation assignment
• Multi-channel messaging from one workspace