Service Ops is a ticket management system for service businesses. Create tickets from the admin panel or POS, track items through custom workflow steps, and collect deposits via draft orders. Customers receive links to check their ticket status online without calling the shop. The app suits tailors, repair shops, dry cleaners, jewelers, and similar businesses that handle intake-to-delivery workflows.

• Create and track service tickets with customizable workflow steps
• Collect deposits and payments via draft orders
• Share status links with customers for progress tracking
• Integrates with POS for in-person ticket creation
• Add status lookup blocks to your storefront

Thynk works like an operations teammate for your store. Ask a question in plain language and get an answer from your store data. Hand it a task — update products, tag customers, draft a reply — and it does the work. Schedule playbooks that run on a timer or when something happens, like a new order or low stock. Connect apps you already use, such as Klaviyo and Gorgias, so one assistant acts across your stack. Use it from the admin, Slack, or Telegram.

• Ask questions in chat and get answers pulled from your live store data
• Hand off tasks like product updates, customer tags, and draft replies
• Schedule playbooks that run on a timer or react to events like new orders
• Acts across connected apps such as Klaviyo, Gorgias, and Meta Ads
• Chat from the Shopify admin, Slack, or Telegram