UrbanSeller brings your customer conversations and orders together in one shared inbox. Emails and live chat become tickets, with each customer's Shopify orders, shipping details and history shown alongside, so your team answers without switching tabs. Assign tickets to teams, track ownership and avoid duplicate replies. When a customer needs a change, update the order, add notes or cancel it straight from the ticket. Built for growing brands that sell on Shopify and other marketplaces.

• See the customer's Shopify order, items and tracking beside every email
• Answer faster with shared snippets and reply templates
• Assign tickets to agents and teams so nothing slips through
• Search every order by order number, customer name or email
• One shared inbox with open, awaiting reply, on-hold and closed views