Order Tracking by Pragma is a powerful app tailored for D2C merchants dealing with intricate shipment processes. It offers a seamless, branded tracking page that allows customers to auto-login and easily monitor their orders post-purchase. By unifying tracking across various carriers, the app effectively decreases support calls and customer complaints, leading to a smoother customer experience. Beyond tracking, it collects valuable feedback like NPS scores and product reviews, while also managing reattempts for unsuccessful deliveries. This comprehensive solution not only enhances customer engagement and satisfaction but also drives upsell opportunities through targeted product recommendations. Ultimately, Order Tracking by Pragma is designed to boost customer loyalty and increase sales for businesses operating in the direct-to-consumer landscape. With features like split shipment tracking, merchants can provide clarity and transparency in delivery operations, ensuring a truly integrated logistics experience.