Awairly helps Shopify merchants handle repetitive customer emails without leaving their existing inbox workflow. It reads incoming support messages, pulls in Shopify order and customer context plus shipping updates, and drafts replies for common requests such as order status, address changes, and invoice questions. When a response needs review, Awairly sends it to an approval queue so you decide what gets sent.

• Automatically drafts replies with Shopify order and customer context.
• Takes real actions just like you would - replacemnet shippings, refunds, voucher
• Connects to your existing mailbox and integrates with the services you use