Cash-on-delivery stores struggle with fake orders, missed verifications, and slow courier reconciliation. Oriuum solves this with a complete order operations workflow built around COD. Verify orders by phone or WhatsApp, assign them to your team, track each package through packing and dispatch, and reconcile courier remittances against your records. Manage customers, handle support tickets, and view daily fulfillment performance from one dashboard built for COD merchants.

• Verify COD orders through a structured queue with phone and WhatsApp
• Track every package from packing to dispatch to delivery in one pipeline
• Reconcile courier remittances by importing settlement CSV files in bulk
• Assign orders to team members with role-based permissions and SLA tracking
• Handle support tickets linked to specific orders and customers