TIA (TDC Intelligent Assistant) is an AI-powered shopping concierge that delivers personalized, conversational shopping experiences across your online store. It understands your products, brand, policies, FAQs, and knowledge base to provide accurate, context-aware answers that reflect your business. Available through both chat and voice, TIA supports multiple languages, enabling shoppers to interact in the language and channel they prefer.

• AI chat trained on your store's pages, FAQs, and documents
• Natural-language product search and recommendations from your catalog
• Optional voice mode so shoppers can talk to the assistant
• Live handoff to your team when a shopper needs a human
• Customizable chat widget with your colors, logo, and welcome message