Hidden Gems ‑ Pre&Post Surveys is a seamless solution for collecting valuable customer insights without interrupting the shopping journey. It features visually appealing and engaging surveys designed to enhance user experience rather than overwhelm. Utilizing the innovative Question Flow approach, the app presents one question at a time at strategic moments—either before a purchase is made on the site or after purchasing on Thank You and Order Status pages. This clever strategy ensures maximum engagement and meaningful data collection. Moreover, merchants can create surveys from scratch or customize ready-to-use templates tailored to their needs. To encourage participation, Hidden Gems integrates Shopify discount codes, offering automatic rewards to respondents, thus enriching the overall shopping and feedback experience.