Thankful is a customer service solution that empowers brands with user-friendly tools designed to help meet their efficiency, quality, and revenue goals. With full control over Thankful's full suite of technology, brands are able to scale their service, increase customer satisfaction and retention, and drive revenue, all while reducing churn, customer wait times, and agent fatigue.

• AI Agent: Resolves customer service inquiries in helpdesks using automation
• Agent Assist: Delivers AI intuition to your human agents to improve efficiency
• Generative AI: ChatGPT-powered responses with personalization and empathy