ReturnProof helps merchants handle return requests without messy back-and-forth. Customers can start a return from their Shopify customer account, choose items, select a reason, and upload photos when needed. Merchants review requests in a clear inbox, ask for more evidence, approve or decline cases, and keep customers informed throughout the process. ReturnProof makes returns easier to manage, easier to review, and easier to trust.

• Customer self-serve return requests from Shopify customer accounts
• Guided return flow with item selection, reasons, and photo evidence
• Merchant inbox to review, approve, decline, and track requests
• Refund management workflow with clear request visibility
• Email notifications and status updates for return activity