Voice Receptionist is a 24/7 AI phone line for your store. When customers call, it answers in a natural voice, verifies the caller with their order number plus the email or phone on the order, then reads back live order status and tracking - no agent needed. It also handles returns, shipping, and store FAQ questions. Read-only and secure: it never edits your orders or customer data. A dedicated business phone number is included; just forward your store line or publish the number.

• 24/7 order-status answering with live tracking read-back
• Caller verification before any order detail is shared
• Returns, shipping and FAQ handling, plus a dedicated phone number