Guildia is an AI front-desk employee for your store. It answers "where's my order?" from your live orders after checking the customer's order number and email, and checks price and stock at that moment. It also prepares changes: a draft order with a checkout link, an address change or cancellation before shipping, or a return. Each waits for your approval until you choose otherwise; cancellations always need you. Nothing is invented: if it doesn't know, it says so.

• Answers "where's my order?" from live orders, after verifying the customer
• Live prices and stock, by store location — read at the moment of asking
• Prepares draft orders, address changes, cancellations and returns for you
• Each store change waits for your OK by default; cancellations always need you
• Chat on your store; text and phone with your own number. EN, ES, KA