Orbit adds an AI chat and voice assistant to your storefront that answers shopper questions accurately, not from guesses. It replies using a live view of your product catalog and a knowledge base you control, so answers about products, shipping, returns, and orders stay correct and on-brand. Shoppers can search products, add to cart, and start checkout right inside the conversation. Add voice for hands-free, real-time help that shares the same knowledge.

• AI chat assistant that answers shopper questions from your live catalog
• Optional real-time voice assistant for hands-free shopping
• Search products, add to cart, and start checkout inside the chat
• Custom knowledge base for your FAQs, shipping, and return policies
• Tracks orders and returns 24/7, and logs every conversation