Retainify gives every order a page inside your theme where customers track it and fix it themselves: change the address, swap a size, reduce the quantity, add an item and pay the difference, or cancel, within the window you set. A one-tap check-in asks how the order is going, and AI answers in your voice with the right in-stock size. If they still want out, offer bonus credit to keep the item instead. After payment, one AI-picked offer is added in a click and charged to the same card.

• Customers change address, size or quantity, or cancel, inside your edit window
• Return check-in catches size and delivery worries before they become returns
• Offer bonus store credit to keep the item instead of a refund
• One-click post-purchase upsell, charged to the card they already used
• EU withdrawal button, 6 customer languages, Klaviyo and Shopify Flow