Reviews: Zotabox: Promote & Convert 20+

Customer reviews: Zotabox: Promote & Convert 20+

Reviews (484)

Overall rating

4.8

5

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What Merchants Think

Merchants have mixed feedback on "Zotabox: Promote & Convert 20+". While many praise the app for its ease of use and effectiveness in setting up promotional tools, others express dissatisfaction with customer support and technical issues. The presence of exceptional individual customer service experiences contrasts with some recurring challenges faced by users.

Key Strengths

Easy to use and quick setup for promotional tools.
Highly effective for improving store marketing and conversion rates.
Excellent and responsive customer service, especially recognized is Manuel for his outstanding support.
Clean and appealing design for pop-ups and banners.
Proven track record with long-term users appreciating the app's consistent performance.

Common Concerns

Technical glitches affecting app functionality for some users.
Occasional dissatisfaction with the broader customer support experience.
Issues not always resolved timely, leading to frustration.
Suggestions for app upgrades not always leading to problem resolution.

Final Thoughts

Overall, "Zotabox: Promote & Convert 20+" is a tool praised for its user-friendly interface and effective promotional features, making it a valuable asset for many merchants. However, its reception is marred by technical issues and inconsistent support experiences. Improvements in support responsiveness and app reliability could enhance user satisfaction significantly.

Custom Foam Letters

Jan 12, 2025 on Shopify

Very kind and patient staff. Fixed a problem shopify could not identify for me. Manuel really went above and beyond to help me. I truly appreciate it.

ElGranero Typewriter.Company

Nov 25, 2024 on Shopify

Previous Rating: ★☆☆☆☆ Updated Rating: ★★★★★ All my previous concerns were resolved after reaching out to Manuel, the new Customer Success Manager at Zotabox. He was incredibly helpful and completely changed my perspective. Thank you for your time and assistance—wishing you all the best!

MONTANA WEST U.S.A

Nov 15, 2024 on Shopify

Thank you for Manuel for assisting me in header bar, we have been using this zotobox for over 10 years. The app is good and their service is excellent. Fast and prompt I highly recommended.

Tom&Jery Store

Nov 12, 2024 on Shopify

Zotabox is super easy to use. Great promotion tools, clean design. Setting up pop-ups and banners takes seconds, and they look good. Highly recommend it for anyone wanting to improve their store’s marketing.

Kess International

Jun 13, 2024 on Shopify

We're using the ZotaBox on a large scale withup to 200 Tools running at the same time and are happy with the outcome. It's especially needed to showcase influencer codes in the shop since we do see an incease in CVR when using zota-box. Support is helpful and easy to contact.

Petland Canada

May 28, 2021 on Shopify

This app is very easy to use. love it. Would recommend to any store to use. Very intuitive. give it a try.

Jm Imports

Feb 09, 2016 on Shopify

Excellent!!!!!! I was using another app on shopify called the "Welcome Bar", I think, and it was horrible. Wouldn't show up unless someone emptied all their cache forever and they didn't even try to fix that. So this was a most pleasant and much appreciated surprise at how beautifully it worked. I will look into their other apps now.