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Customer reviews: Zoorix Bundle Kit & Cross Sell

Develop by Zoorix

Reviews (748)

Overall rating
5

What Merchants Think

The "Zoorix Bundle Kit & Cross Sell" app is highly regarded by merchants for its functionality, ease of use, and tremendous impact on sales. Merchants express satisfaction with the app's ability to create and manage product bundles efficiently, noting a significant improvement in sales performance and average order value. The app's customer service is frequently praised as being exceptional, with support staff often mentioned by name for their outstanding assistance and prompt problem resolution.

Key Strengths

  • User-friendly interface that makes creating bundles easy
  • Significant increase in sales and average order value
  • High customization options for bundle offers
  • Excellent customer support, often quick and effective in resolving issues
  • Responsive and professional support team, mentioned frequently
  • Effective use of Zoom and chat for direct support and setup assistance
  • Seamless integration with Shopify stores

Common Concerns

  • Limited design customization options for some users
  • Some functionalities could be improved, such as automatic cart functions
  • Occasional issues with initial setup, although they are promptly resolved by support

Final Thoughts

Overall, "Zoorix Bundle Kit & Cross Sell" has a strong positive reception among merchants, with its comprehensive functionality and exemplary customer service being standout features. Despite minor concerns about customization and setup, the app is highly recommended for boosting sales through effective bundling and cross-selling strategies. Its proactive and friendly support team further enhances its appeal, making it a valuable tool for Shopify store owners.

feliseatelier

Feb 10, 2025  on Shopify

Isola Joyeria

Feb 10, 2025  on Shopify

Quick to set up and quick tech support

Doggy Dry

Jan 07, 2025  on Shopify

Rose is fantastic, fixed issue within minutes Daniel

GloriousCorner

Dec 31, 2024  on Shopify

great app , great customer service.

MıknatixBlok

Dec 10, 2024  on Shopify

Harika bir uygulama Destek Ekibi Cok ilgili

VELORA™

Dec 05, 2024  on Shopify

awesome

innovstoreshop

Nov 24, 2024  on Shopify

muy buena aplicación la ayuda en el momento te solucionan todo, siempre están, la recomiendo al 100%

LUDO'S

Nov 18, 2024  on Shopify

yardımsever ve başarılı bir uygulama

e-fresh

Nov 18, 2024  on Shopify

Ho trovato in questa app le funzioni che cercavo e che non ho trovato in altre app, inoltre ho trovato l'assistenza fantastica, sempre disponibile nel migliorare i miei bundles personalizzando l'estetica, disponibili, professionali ed super efficenti.

Christopher Legend

Nov 07, 2024  on Shopify

Customer service is top notch!

Everglades Fishing Co

Nov 04, 2024  on Shopify

Danica with support is amazing! Its not often that a customer service rep actually resolves an issue and resolves it timely! Thank you!

Vacation Art Boutique

Nov 04, 2024  on Shopify

Really enjoying this app. And the customer service is amazing!!

OceaClean

Nov 03, 2024  on Shopify

The customer service from the Zoorix team has been second to none, highly recommend it.

brushme.cz

Oct 23, 2024  on Shopify

Zoëlle Berlin

Oct 22, 2024  on Shopify

Works good, every small detail or issue, support can handle very quickly. Rosemarie helped me within minutes and fixed the issue!

Cozi Lumi

Oct 20, 2024  on Shopify

Thanks Danica!

Orisign

Oct 10, 2024  on Shopify

Danica! Hands down THE BEST representative I have ever worked with! I was able to have ALL of my questions answered, ALL of my requests to make changes to my site done, and they were ALL done quickly and efficiently! Danica is VERY knowledgable and I also appreciated the suggestions she offered. 100 out of 10 recommend. If you need anything done and Danica answers, know you're about to have your issues resolved!

Dalemme

Oct 09, 2024  on Shopify

Zoorix's customer service is top-notch! I had an issue with the display of a section on mobile and desktop, and they patiently worked with me through every step, even jumping on a Zoom call to ensure everything was resolved. They were quick to respond and made the process smooth. Not to mention they were also very patient. Highly recommended app with fantastic support.

Undefined Inc

Sep 30, 2024  on Shopify

Makes it simple to create custom bundles on your site. Customer Service is A+ too

Entrepredia

Sep 29, 2024  on Shopify

Great app and amazing support, instant replies with very fast assistance.

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