Smart Zipcode Tracker logo

Customer reviews: Smart Zipcode Tracker

Reviews (56)

Overall rating
4.6

What Merchants Think

Overall, merchants have mixed feelings about "Smart Zipcode Tracker." Many users appreciate the app's functionality and commend the support team, particularly highlighting certain individuals for their exceptional service. However, some users have encountered challenges with customer support responsiveness, leading to frustration in cases where issues remain unresolved.

Key Strengths

  • Excellent support team with specific praise for individuals like Vikas Swain for their dedicated service.
  • Quick response and resolving of issues by the support team.
  • Simple setup and configuration that meets basic needs efficiently.
  • Compatibility with Irish Eircodes, offering added flexibility for localized delivery services.
  • Free to use, offering good value given its functionality and support.

Common Concerns

  • Instances of unresponsive customer support, with some issues remaining partially resolved or unresolved.
  • App installation issues, including frequent crashes.
  • Communication challenges with the support team in specific instances.

Final Thoughts

"Smart Zipcode Tracker" is a generally well-received app, praised for its robust functionality and helpful support team. While it effectively caters to many users' needs, including those requiring specific eircodes, a segment of users has faced customer support challenges and technical issues. With enhancements in these areas, it has the potential to achieve broader satisfaction.

Pack Ship Mail Supplies

Aug 21, 2024  on Shopify

I've had a positive experience with ZIP Code Validator so far. The support team has been helpful, and I want to extend my special thanks to Vikas Swain for her patience and dedication in assisting me with the issues I was facing. Her efforts have made a big difference, and I appreciate the excellent service.

Pack Ship Mail Supplies

Aug 15, 2024  on Shopify

My experience with ZIP Code Validator has been frustrating, to say the least. The support team has been unresponsive to repeated calls for help, and when they did attempt to address the issue, they only provided a partial solution. The problem remains unresolved, and communication with the team is practically impossible. If you're looking for reliable customer support, I would not recommend this service.

Allen E-Store

May 28, 2024  on Shopify

This App is really very good, the developers were really helpful and were always available to help. Their Developer Vikas was really very helpful and stayed on call to resolve the issue.

Vinibutik

Mar 26, 2022  on Shopify

Great app mostly because you get very good support that made small adjustments for us same day. Amazing service. It is a simple app that does what we were looking for.

Kuroda

Nov 04, 2021  on Shopify

Great support and attention. This functionality can help you bring a better service if you have products that need special handling.

The Good Farm

Oct 15, 2021  on Shopify

Amazing app! Simple setup & configuation, rapid & excellent support, and its FREE!! Can't ask for anything more!!

Grilling To Go

Aug 11, 2021  on Shopify

The costumer service was really nice, I have just a minimum inconvenient, but they helped me in a short amount of time, and now everything its working with no problem.

Naomis Kitchen

Feb 17, 2021  on Shopify

Brilliant app and very helpful support team! Works with Irish Eircodes which was a huge relief when setting up e-commerce website with local delivery!

Polka Pop

Feb 03, 2021  on Shopify

ENS is run by a very helpful support team that is available all the time to help solve your queries.

Scroll to Top