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Customer reviews: Zestard Product Matrix

Reviews (12)

Overall rating
5

What Merchants Think

Merchants generally have a highly positive feedback for the "Zestard Product Matrix" app. It's praised for its ease of use, simplicity in setup, and especially for the exceptional customer support. Users have found it immensely beneficial for businesses, particularly those dealing with complex product variants and bulk orders. The support team, often mentioned by name, is noted for being responsive and helpful, reflecting a consistent commitment to customer satisfaction.

Key Strengths

  • Exceptional customer support and responsiveness
  • Ideal for managing complex product variants
  • Simple setup and easy integration into existing templates
  • Customizable to meet specific business needs
  • Time-saving for customers dealing with bulk orders

Common Concerns

  • Limited built-in styling options requiring custom CSS for better theme integration
  • Potential initial compatibility issues with some themes or apps
  • Desire for additional features like automatic sum of quantities

Final Thoughts

"Zestard Product Matrix" is a robust and user-friendly solution highly regarded for its capability to handle product variations efficiently. While there are some areas for improvement, particularly in terms of styling flexibility, its superior customer service and effective functionality make it a valuable tool for enhancing e-commerce operations, especially in businesses with complex product offerings or bulk order requirements.

Aurum-Austria

Apr 03, 2025  on Shopify

Fantastic App! Exactly what we were looking for, for our B2B Market! Also needed some support to change a few text-languages and got great Support by their Developer Bhushan. I can really recommend this app!

Legal Power B2B

Sep 15, 2024  on Shopify

Genau die App, die wir für unsere B2B-Seite benötigt haben! Ich muss sagen, dass der Support super ist. Man bekommt sogar Hilfe bei Sonderwünschen, die es in der App bisher noch nicht zur Auswahl gibt.

Piedmont Promotions

Apr 07, 2023  on Shopify

This application is PERFECT for apparel and orders in bulk. We found the perfect application to assist in growing our business and making it more mainstream. The support team is fantastic, as we had a few hiccups and they got back to us in 24 hours. Wonderful application & fantastic support! I definitely recommend!

EventWristbands.com

May 05, 2020  on Shopify

So glad I found this app!! Finally, we can show the complexities of our product variants in a format that makes sense to our customers. The team at Zestard has been fantastic to work with! They truly understand the meaning of customer service.

bloopbleepblop

Feb 10, 2020  on Shopify

Fantastic customer support and a very good app. I sell attraction tickets as well as a line of physical products. This is the only app that enabled me to sell ticket variations such as Adult, Child, Etc. without the user having to go back and add each product one by one. I spent ages looking for the right solution. Then I had an issue with it not working quite right in my theme, Prestige. But a couple quick emails with the support team and they fixed it for me in my account. Fantastic. You will likely want to spend a bit of time styling their matrix table with your own CSS to match your theme well. They have some styling support but not all that much. Hopefully more updates to come from this service.

semiology -DEFINE THE CODE OF STYLE

Oct 14, 2019  on Shopify

Excellent support. Had some problems with the sorting of products and the support team solved all my problems within 24 hours. Really good app overall, it good take some additions. For example sum quantities to pieces not currency.

Valvesekart

Oct 10, 2019  on Shopify

Support is Great. Modifications required is done without any excuses. Overall experiences is very good.

Radiac

Oct 10, 2019  on Shopify

Perfect for apparel with many colors and size options. Huge time saver for customers buying bulk orders. Simple setup and exceptional support.

Feltman Brothers Wholesale

Jun 20, 2019  on Shopify

Great Support! They Customized the app for my needs for wholesale customers! They were responsive and available.

Burt's Bees Baby B2B

Oct 29, 2018  on Shopify

Easy Setup. We simply placed the shortcode in our product template and the matrix replaced the dropdown fields. We had a couple of conflicts with some apps we were using and customer support was able to help us quickly resolve it.

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