Reviews: Yanet: FAQ Page, Product FAQs

Customer reviews: Yanet: FAQ Page, Product FAQs

Reviews (65)

Overall rating

4.4

5

12
4
3
2
1

2

What Merchants Think

The overall feedback for "Yanet: FAQ Page, Product FAQs" is largely positive, with merchants appreciating its ease of use and the aesthetic appeal of its design. Many users highlight the app's effectiveness in enhancing product pages. However, some merchants have faced technical issues and challenges with customer support responsiveness.

Key Strengths

User-friendly interface
Design customization matching different website themes
Excellent and responsive customer support
Efficient problem-solving and support team professionalism

Common Concerns

Bugs and technical issues affecting app functionality
Inconsistencies in customer support responsiveness

Final Thoughts

Overall, "Yanet: FAQ Page, Product FAQs" is well-received for its user-friendly design and strong customer support. While some users reported technical difficulties, the prompt and professional response from the support team seems to mitigate these issues. The app is recommended for those looking to enhance their product page with a reliable FAQ solution.

Seascope France

Mar 06, 2025 on Shopify

We love the ease of creating the FAQs and the look and feel of our pages. Their customer service is fantastic, very responsive and always there to help or fix our issues immediately. We highly recommend this app!

FAJAS MYD

Feb 18, 2025 on Shopify

La app contiene muchos errores, deja de funcionar y el servicio al cliente no responde tus mensajes. No la recomendamos este 2025.

Glamholic

Mar 01, 2024 on Shopify

The app contains a lot of bugs. Customer service or devs were unable to fix the issue. I asked for an update and never received any response. Horrible service!

WackyZig

Aug 01, 2023 on Shopify

The app works very well on my product page. I really appreciated the design of the FAQ, it matches my website. As everyone can make it match his/her own website.

La Foresta Orchids

Jul 19, 2023 on Shopify

I recently tried Yanet FAQ, and I must say, the service is excellent! The app is user-friendly, and the customer support is top-notch. They respond quickly to any questions or doubts, and their team is very diligent and professional in addressing all inquiries. They handle adjustments efficiently and guide you through the process patiently. Overall, the experience with Yanet FAQ is delightful. I highly recommend it to anyone looking for a reliable and user-friendly app with great customer support. Kudos to Tracy and the team for their dedication to excellence!

SpiriTouchMassager-U.S.

Jun 26, 2023 on Shopify

The App is dead for two days. Can't reach out to customer support to fix it. I have to leave a one-star review to get the developer's attention. Will adjust the review if the issue is fixed. Updated: The support team contacted me and fixed the issue.

littote

Mar 27, 2023 on Shopify

Enthusiastic support. They have a good support team who helped me when I had an issue. I highly recommend this app!

LoveNspire

Feb 07, 2023 on Shopify

Great product simple and easy to go with customer support is great and very quick to work with. I hope to all the app provide to learn form them

TopnoTch arTworks

Oct 03, 2022 on Shopify

After several attempts with many FAQs apps, I believe this is the one which I have been looking for. A great app and so easy to operate. I advise everybody to try it. But because I didn't need to ask for help from the developer, I cannot now rate their response and support. I hope it to be as good as the app itself. Ayman

WauWau Shop

Jul 14, 2022 on Shopify

Really good application, meets my needs and expectations. And great customer support. I recommend it.