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Customer reviews: Yakkyofy

Develop by Yakkyo

Reviews (72)

Overall rating
4.2

What Merchants Think

Merchants have mixed reactions to Yakkyofy. While some users praise the app for its ease of use, efficient customer service, and comprehensive integration with Shopify, others express dissatisfaction with its operational delays and technical issues. As a dropshipping solution, it stands out to some users, especially beginners looking for alternatives to standard platforms like AliExpress.

Key Strengths

  • Easy-to-use and intuitive interface
  • Seamless integration with Shopify
  • Effective customer support and assistance
  • Custom packaging options
  • Competitive pricing for dropshipping

Common Concerns

  • Delays in processing payments and shipments
  • Technical issues with the dashboard and search functions
  • Inefficiencies in finding and securing manufacturers
  • Challenges in communication through the app's chat feature

Final Thoughts

Yakkyofy is a promising tool for those venturing into dropshipping using Shopify. It offers a user-friendly experience and strong customer support. However, users seeking a more streamlined operation might encounter delays and technical obstacles. Overall, while it possesses significant potential, improvements in process efficiency and communication functionalities would enhance user satisfaction.

Shinora.

Dec 04, 2024  on Shopify

Was this the worst experience I had with a fulfillment company? No, but the second worst. Most of the 5 star reviews are beginners that seem to have low volume and are looking for an alternative to AliExpress. Compared to AliExpress, yes it is better I guess. But I don't think thats the standard to compare it based on. Literally everything takes forever. - It took them 5 days to book in payments I made to the wallet. All payments were sent from an EU Euro account to an EU Euro account via instant transfer which means the money is in their account within SECONDS. it took them days each time. This lead to weeks and weeks to get inventory in because the following steps took just as long. - Placing single orders always takes longer, because supliers order single products from the manufacturer and have to ship them. After almost 10 years in ecommerce I know that this takes on average 2 days within china. With them it takes 5 days on average JUST to have the product in their ware house. Then another 1-3 days to actually ship the product. So processing takes 1 week on average - ridicoulous. - They quoted me stock orders that would take multiple weeks to be shelfed. Upon asking why it take so long they said the manufacturer has to produce them first. So I told them to look for another manufacturer as there is TONS of manufactureres producing them and having them on stock. Just the fact that I have to tell them to do this is embarrassing. My new supplier has inventory on the shelf within 2 days proofing my point that there are tons of quality manufacturers that have the product. - Their dashboard is super laggy. Bugs everywhere. Search functions do not work which makes it horrible to look for orders. - Their chat NEVER WORKS. half the time I click on it and it just does not open. Funny thing is the whole communication with them is through that chat. - The customer support is just bullshitting you with corporate like replies, which already triggers me. They are always explaining in a lengthy way how innocent they are. Most of the time they just explain how bad their processes are. I am so glad that I did not go through the rest of Q4 with them. We just processed a couple hundred orders with the new supplier which works LIKE A BREEZE plus delivery time is 30% faster. Never ever again. I even have my new supplier reship orders that caused problems witht them because I don't want to be bothered talking to them.

G & L

Nov 09, 2023  on Shopify

Easy to work with them. Comfortable dashboard and good rates for the dropshipping If you must win you must connect with them !!! No wait!! Connect

doggyland.it

Oct 15, 2023  on Shopify

Non posso che mettere 5 stelle, per me è senza dubbio il miglior servizio dropshipping che abbia mai provato su Shopify! L'AI integrata è qualcosa di fenomenale. Continuate così!

Sports Glamour

May 31, 2023  on Shopify

Piattaforma completa di tutto servizio al cliente ottimo consegna velocemente con la posibilita di pagamento alla consegna

AllaRicerca Shop

May 19, 2023  on Shopify

Ha tutto quello che serve! Bravi! Assistenza veloce, app che funziona molto bene. C'è margine per miglioramenti ma va benissimo. Grazie ragazzi!

cookfree

May 01, 2023  on Shopify

Fantastica app, facile e veloce da utilizzare, con costi adeguati a ogni esigenza. Assistenza clienti ottima per l aiuti, unica pecca il tempo per contattarli

Briconess

Sep 07, 2022  on Shopify

Very intuitive and fluid application, perfectly integrated with shopify and for the moment it has no bugs

Bentley's Mug Coffee and Tea

Apr 18, 2021  on Shopify

Getting help adding new items is great, being able to do custom packaging is awesome as well. Could be a little easier to find things you add.

Game Intensity

Jan 10, 2021  on Shopify

Easy to use dashboard. Great customer service. Transparent information! So far so good! Thank you so much Yakkyofy team!

Termoskin

Nov 17, 2020  on Shopify

Ho iniziato da poco ad usare questa applicazione, non sono per niente un esperto e nonostante cio' non ho avuto molte difficolta' grazie al supporto tramite chat molto efficiente. Ci sono molti video tutorial peccato solo in inglese.

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