Wrapin ‑ Gift Wrap & Options logo

Customer reviews: Wrapin ‑ Gift Wrap & Options

Develop by Prezen Apps

Reviews (468)

Overall rating
4.9

What Merchants Think

Merchants are generally very satisfied with "Wrapin ‑ Gift Wrap & Options," praising its seamless integration and exceptional customer service. Many have noted that the support team is responsive and helpful, often going above and beyond in assisting with customizations and resolving issues.

Key Strengths

  • Seamless integration with e-commerce platforms.
  • Highly responsive and helpful customer support.
  • Customizable features allowing tailored solutions.
  • Effective functionality at a reasonable price.
  • Positive feedback from end-customers on the gift wrap option.

Common Concerns

  • Initial setup may require assistance from support.
  • Some users have not fully tested all features due to recent installation.

Final Thoughts

"Wrapin ‑ Gift Wrap & Options" is well-received by merchants who commend its ease of use and excellent support service. While initial setup may pose minor challenges, the app proves to be a valuable tool for offering gift wrap options, ultimately enhancing customer satisfaction.

La La Land

Nov 27, 2024  on Shopify

Great app that integrates well - and support were very quick and efficient. Thank you Dhruv for your help!

Lovett Sundries

Nov 14, 2024  on Shopify

The app works as expected, and the staff is very helpful with customizations outside the standard settings.

Moo Like a Monkey

Nov 14, 2024  on Shopify

Really happy with this app for our gift wrapping feature, the support is excellent and they always fix any issues (not issues caused by them mind!) incredibly fast.

Marché496

Jul 25, 2024  on Shopify

Just installed the app so haven't used it much but if the app is anything like the support then I would say Incredible!!! Support team was fast and super helpful.

Histoires de Parfums

Mar 26, 2024  on Shopify

Perfect app, They listened to me and were very responsive, helping me to design the way I wanted! Thanks a lot!

Planet Doughnut

Jan 25, 2024  on Shopify

I have only just set this app up on our new site so haven't had a chance to test how it works once we get an order. However, during setup the support were incredibly helpful. I had a small issue when setting this app up with the theme we were using, but their support were prompt to reply and resolve my issue. They also went above and beyond to help me with customising how the app looks on the product page. Thank you!

Health Hut

Nov 23, 2023  on Shopify

Excellent customer service, resolved issues promptly. Great communication. Our customers love having an easy gift wrap option at checkout.

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