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Customer reviews: Wholster: Wholesale B2B

Develop by Gist

Reviews (55)

Overall rating
4.5

What Merchants Think

The overall feedback from merchants on "Wholster: Wholesale B2B" is highly positive, with many appreciating its ability to streamline order processing and the exceptional customer support provided by the team, led by Zac. The app is considered intuitive and easy to use, contributing to increased efficiency in managing wholesale operations. However, there are some concerns regarding the initial setup process for small business owners.

Key Strengths

  • Streamlines data entry and order processing.
  • Intuitive and easy to use with minimal guidance.
  • Exceptional customer support, especially from Zac.
  • Responsive support team that provides personalized assistance.
  • Offers detailed documentation and step-by-step instructions.
  • Includes helpful features like payment processing and customization options.

Common Concerns

  • Difficult setup process for small business owners.
  • Initial assistance may rely too much on guides and forums, although this has been reportedly improved.

Final Thoughts

Overall, "Wholster: Wholesale B2B" receives strong recommendations for businesses looking to enhance their wholesale operations due to its comprehensive features and excellent customer service. While setup might pose challenges for smaller businesses, the support team's proactive response helps in overcoming initial hurdles, making this app a valuable tool for streamlining wholesale activities.

VINEBOX

Dec 04, 2024  on Shopify

Wholster has cut my data entry time and enabled me to process multiple orders in so little time. It's (mostly) intuitive and so easy to use with minimal guidance. but when I have needed assistance, they are prompt, human and easy to work with.

Landies Candies

Nov 22, 2024  on Shopify

We recently installed Wholster to help with large volume orders. My experience when needing help has been great. They reply promptly and have gladly done video calls with me to help with installation and questions. I see past reviews complaining in regards to being directed to FAQs and video tutorials -that is very frustrating and I have experienced that with other providers. But not with Wholster. Seems as though they have improved in that area so I would not hesitate to try the app out!

the PAKIJ

Oct 14, 2024  on Shopify

Zac was incredibly gracious in taking my panic call and walking me through Wholster app. I needed to get 1 invoice sent to customer with multiple ship addresses and within the hour I was able to submit invoice! Thank you Zac again for all your help..I'm sure I'll be in touch again soon as I continue to learn all the other functions this app offers! Also an incredibly detailed doc with step by step instructions!

R.J. Classics

Aug 21, 2024  on Shopify

This app is working well for us so far, and is packed with helpful features like payments, sales rep access and java/css customization, but Zac and the support team have been exceptional! They are quick to respond, have had multiple demo calls with us about using the app and best practices, and have even made small tweaks so it functions better for us.

Nairu™ - A Candle Boutique

Jul 19, 2024  on Shopify

The system is impossible to set up for small business owners. Support is nearly zero. I reached out multiple times and all i got is one email directing me to their forum and setup guide. Well, of course i have gone through that and realized the setup is throwing me off. Not for small business owners operating with hundreds of other tasks on hand.

Napcocoffee

Jul 07, 2024  on Shopify

My rating is for Zac. Zac has always been very helpful when trouble shooting my problems. A simple reply from him has helped tremendously! Thanks for the continued support.

Eastern Standard Provisions

Jul 13, 2021  on Shopify

So far, so good. We are in the process of setting up Wholster for our wholesale accounts and Zac and everyone on the Gist team has been super responsive to any questions we have. We are looking forward to this enhancing our wholesale experience.

Ketologie

Jun 25, 2020  on Shopify

This is a must-have app for wholesale. Zac has been super fast to answer any questions we had too! Highly recommend :)

MEK Magnet

Feb 28, 2020  on Shopify

This is the best all-in-one wholesale app I've ever seen! Paired with stellar customer service, making this a must have for any store looking for streamlined access for their distribution channels. Easy setup to automate as much as possible. Highly recommend!

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