Jack and the team have been great. Extremely fast response time, even faster time completing updates. Overall great app, and great team that stands behind it. Would recommend!

This is the best B2B app because of the flexibility and complete integration into your Shopify store - no separate sign in is needed. Their customer support is top notch and incredibly helpful and responsive. Highly recommend.

I'm working with the APP for 8 months now, and very happy with the function, there are two function that I would improve, but as overrule, couldn't find a better app. Oren

Very helpful customer support. they answered all my questions and helped me understand how to solve the problems I was dealing with. they offer many solutions and help me to understand what they are doing to fix things rather than simply fixing them.

Works well and support is responsive as needed. WIth 3 years experience is=t has certainly served its purpose with ease.

I've had a really great experience working with the customer service and developers of this app. I encountered an error in one instance of my usage of the app and reached out to their team. Over the course of a few days, with daily communication, they diagnosed the problem and resolved the issue. I'd like to personally thank my contact Rob for the great communication. I use this app in combination with another app, to allow pricing overrides that can be applied to individual accounts; much similar to pricing tiers but with a larger bandwidth of flexibility.

This app does everything I needed! Group discounts, specific price discounts. AND...the online chat service is fast and amazing! SO SO happy with this

We did not choose to go with this app, but the technical support we received (after uninstalling) was 5*****. Thank you for being a professional company!

After uninstalling the Wholesale Club app it took Orbit four attempts at removing their left over code, each time leaving error after error until our variant selectors stopped working. We gave Orbit every opportunity to fix the issue but even after our theme developer confirmed Wholesale Club was at fault they ultimately denied it. Not only did we have to reinstall our theme and start again, it cost us many hours over the past three months conversing with support and trying to figure out our own solution. *Re: response. Emily, i'll happily send you the email correspondence with your support saying " we have successfully removed and uninstalled all code from your theme" (for the second time) and meanwhile ALL of our prices had turned to $0 with a liquid error message below. Your support then had another attempt at it which created the variant error. I can also forward you the correspondence with the theme developer if you'd like further confirmation. The biggest issue with Orbit aside from the incompetence is the dishonesty. Have some respect for your customers and admit when your wrong.

Easy to use app that has worked well for our business. Customer support is great– the team has been quick to respond and help solve any issues.

Worked with Kate for a month but couldn't overcome a fatal issue when transitioning from the cart to the checkout. If you have more than 8 or so wholesale discounted products in your cart, you receive a shopify 'something went wrong' error page when trying to get to shopify's checkout page. Shopify's checkout times out waiting for information to pass through B2B's server. I was very patient working with Kate and she tried to have the developers change the polling but we never got past the error and I removed the app from our store.

I love the experience of using this App as a part of our Store Checkout Process! Alex is super helpful when it comes to delivering support over live chat. Highly Recommend!

Jack was super great at helping us set up our new account including customizing it for our needs! Great set up experience.

The App works very fine and does what it should do reliably. It would be a real improvement if the discounts could be sorted and manually deselected from some functions. Example: If I have several discounts, but only want to enter "Custom prices" for a few of them, all the discounts are displayed and I have to constantly scroll from right to left.

My recent experience with the B2B Wholesale Club app has been spent troubleshooting a small bug with their support team. Kay gave me quick and pleasant responses and was able to determine our issue and implement a solution within just a couple of email exchanges. Hopefully, we won't experience any more hiccups, but I know if we do, we'll have a speedy solution. Thank you!