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Customer reviews: GetButton: WhatsApp, FB & More

Reviews (52)

Overall rating
4.1

What Merchants Think

Merchants using "GetButton: WhatsApp, FB & More" mostly find it to be a valuable tool for enhancing customer communication on their platforms. While many appreciate its ease of use and stability, there are some concerns about technical issues and inadequate error messaging.

Key Strengths

  • Professional and attractive appearance on websites.
  • Facilitates easy and effective customer communication, particularly through WhatsApp.
  • Prompt and helpful customer support.
  • User-friendly and easy to manage, even for newcomers.
  • Notably enhances customer service and fosters personal connections.

Common Concerns

  • Technical issues with functionality and icon appearance.
  • Poor error messaging contributes to troubleshooting difficulties.
  • Performance impact, notably slowing down website loading.
  • Concerns over increasing subscription fees without improved services.

Final Thoughts

"GetButton: WhatsApp, FB & More" is a generally well-received application praised for its functionality and support. However, some users report technical issues and concerns about performance and cost. Overall, it is a beneficial tool for businesses aiming to improve customer interaction and service.

Akif Rana GmbH

Mar 09, 2024  on Shopify

es funktioniert nicht mehr und keiner hilft, mein Icon ist einfach nur grün pbwohl ich ein Bild aufgeladen hab, es gehen nicht alle funktionen...vorher hat monatelang alles geklappt

The Blingspot Studio

Mar 07, 2024  on Shopify

First of all it slows down the website loading significantly - second they keep on increasing the fee and refuse your the service even though you are subscribed to prior Paid service agreement - uninstalling the app soon - And yes ZERO support!

Simplify Life Store

Aug 10, 2023  on Shopify

Finally it worked, it took me hours to find-out that if someone don't put WhatsApp/Call contact number as per example format with proper spaces and brackets like this "+92(319) 123-45-67", it won't work! Although, upon pressing Save Button; it will display a message "Congratulations! Your chat button was successfully saved. View live on your store!" Instead it must display an error/warning message with such text input fields!

My-Premium-Manual-Source

Jun 14, 2023  on Shopify

Working Great On Our Website, Very Nice App Looks Great And Professional, Recommended To All ! https://my-premium-manual-source.com/

Gorilla Grill

Apr 21, 2021  on Shopify

awesome app, works in both my website, had a small problem and i get answers super quick. thank you and keep the good work :)

Mensdoor.com

Mar 25, 2021  on Shopify

The support team was very prompt in replying to our icon issue and fixed it within the day. Thanks!!

Cubby Pakistan

Dec 23, 2018  on Shopify

Worst customer service ever. Its written that it works on phone and tables it doesn't! Also it only appears on desktop that too one customer once in a day and that again after waiting for 15 seconds or so lol and when I emailed about they were rude and clueless worst app! Paid version is pointless!

La Fortuitous

Jul 29, 2017  on Shopify

I install this app for my page yesterday. Not hard to manage, tonight I am start testing the chart tool from my web and communicate with people who left me message. The app is very stable, will try to see one more week and come back for sure leave better review and share to others ^_^

Freeasy Co

Jun 24, 2017  on Shopify

the most friendly app. easy to use and no hiccup so far whereas another app ive found some issue and emailed develop but still having issue that's why made me installed this new app and found the awesome result. keep it up! joe www.freeasy.co

Kpbpharmacy

Apr 19, 2017  on Shopify

Looks great . It is a very useful tab especially for customers who have questions while shopping. Appreciate it

Tech2cool

Apr 09, 2017  on Shopify

After today's update, when a user clicks on the chat button, it takes him/her directly to the WhatsApp application (on a smartphone) or to WhatsApp Web version (on a desktop PC or laptop). This makes the WhatsHelp App even more practically useful than before! Thanks a ton, Dmitry ... well done! Prasenjit Sarkar https://tech2cool.myshopify.com

Amazon Commerce Pty Ltd

Jan 05, 2017  on Shopify

The WhatsHelp app has definitely made it easier for my customers to connect with me to fast track sales. This has helped me to provide better and faster customer service and a more personalised one as well. I recommend this app to all entrepreneurs.

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