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Customer reviews: Reviewbit Reviews via WhatsApp

Develop by Reviewbit.app

Reviews (91)

Overall rating
3.8

What Merchants Think

Merchants generally have positive feedback about "Reviewbit Reviews via WhatsApp". They appreciate its capability to increase customer reviews and its seamless integration with platforms like Shopify. Users find the app features effective in enhancing their customer interaction, but some have encountered issues with support responsiveness and technical glitches.

Key Strengths

  • Effective in collecting customer reviews.
  • Seamless integration with Shopify.
  • Customizable messaging features.
  • Interactive platform with a supportive and professional team.

Common Concerns

  • Difficulties with sending test reviews.
  • Occasional slow customer support response times.
  • Technical issues requiring software fixes.
  • Delays in automated response features.

Final Thoughts

"Reviewbit Reviews via WhatsApp" is a generally well-received app that significantly aids merchants in gathering customer feedback through WhatsApp. While it has many strengths in terms of functionality and support, there is room for improvement in enhancing technical reliability and support responsiveness.

The Yellow Dwelling

Jan 12, 2025  on Shopify

Great App and helped us get more reviews from our customers and good customer support. It also integrates seamlessly with shopify. Thanks

Sakht Power

Nov 15, 2024  on Shopify

It is unable to send me test reviews. How do you expect me to trust it for the real reviews I am expecting to collect from my customers.

Origins Nutra

Nov 06, 2024  on Shopify

Quite interactive review platform. The team is supportive & professional. Looking forward to utilize it to the fullest!

onlinemarkat

May 14, 2024  on Shopify

The app support is bad and it's getting worse, the app does not work properly and they don't reply since more than four weeks

RearWear Connections

Feb 12, 2024  on Shopify

It is so hard to get through to someone when you need help. I've been trying for two days now and the first day someone answer hours after i send a message and now today i am still waiting. The app is good, even though i am experiencing an issue right now. But the service is shit. I am so fucking frustrated that i need the issue to get resolved and there is no one available during the available hours to answer my chat messages

Harumi Belleza Coreana

Oct 30, 2023  on Shopify

Great app. Somethings needed to be adjusted to work properly but support fixed it in a couple of days. Works perfectly now.

Cintilar

Oct 29, 2023  on Shopify

Update - they reached out on WhatsApp n help me fixed most of the things. Just waiting on the restoration of my old settings which got reverted bcz of re-installing Installed with excitement after going through their site. Demo pops up, i enter the number to experience and NOTHING happens, no whatsapp message about the review, tried with mulptiple numbers, several times but if no use. Fix ur Software guys , whats the point of adverstising heavily when it doesnt work.

Cookd Shop

Aug 07, 2023  on Shopify

At Cookd, we love Review Bit and the team behind it. The team is super friendly and are always available to resolve our queries. The integration is simple and effective. The features are exactly what we need and we were able to customize the messages as well. We would recommend this product !

Nutribud Foods

Jul 22, 2023  on Shopify

Started using it recently, and it looks helpful. The auto message works as per the flow and widgets work fine.

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