VDCStore WhatsApp Notification

Effortless Updates with Twilio’s Whatsapp Business API

Real-time notifications

Whatsapp api updates

Bulk message broadcast

Message template customization

Admin instant alerts

About VDCStore WhatsApp Notification

Launched Aug 25, 2024

Built by Viha Digital Commerce Pvt. Ltd.

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Description

Send order updates to customers via the official Twilio Business API for WhatsApp messages.

Our app revolutionizes merchant communication by integrating Twilio’s WhatsApp Business API. It provides customers with real-time updates on orders, shipping, and refunds, ensuring seamless engagement and reducing manual effort. Admins receive instant notifications for new orders and registrations, streamlining store management. This automation addresses inefficient communication, enhancing customer service and operational efficiency.

Customer messages: WhatsApp API updates for orders, shipping, delivery, & refund
Admins get instant WhatsApp updates for new orders and customer registrations.
Broadcast bulk messages for promotions, discounts, events, and new arrivals
Customize message templates to match your brand’s voice and needs.
Use Twilio’s API for seamless, real-time WhatsApp communication with all users.

Pros

Real-time updates on orders, shipping, and refunds for customers
Instant notifications for admins on new orders and registrations
Reduces manual effort and enhances operational efficiency
Seamless engagement and improved customer service
Capability to broadcast bulk messages for promotions, discounts, events, and new arrivals
Customizable message templates to align with brand’s voice and needs
Leveraging Twilio's API for real-time and reliable communication

Cons

Dependency on Twilio’s WhatsApp Business API, which may involve additional costs and complexities
Potential issues with message delivery for customers not using WhatsApp frequently
Initial setup and integration might be complicated for non-technical users
Limited to users who have WhatsApp, potentially missing other customers
Requires constant internet connection for real-time updates