Customer reviews: SeedGrow WhatsApp Chat

<h3>What Merchants Think</h3> <p>The "SeedGrow WhatsApp Chat" app is highly regarded by many merchants for its seamless integration, user-friendly interface, and effectiveness in facilitating real-time communication with customers. Many users have noticed increased customer engagement and improved sales conversions setelah implementing the app. However, a few merchants have faced issues related to billing and cancellation processes, indicating some areas of concern for the app's management.</p> <h3>Key Strengths</h3> <ul> <li>User-friendly interface and easy setup</li> <li>Seamless integration with Shopify</li> <li>Highly customizable to match website design</li> <li>Facilitates direct communication from product pages</li> <li>Effective customer engagement tool</li> <li>Reliable customer support</li> <li>Event tracking features for marketing analytics</li> </ul> <h3>Common Concerns</h3> <ul> <li>Billing and cancellation issues reported by some users</li> <li>Price could be more competitive according to some reviews</li> </ul> <h3>Final Thoughts</h3> <p>Overall, the "SeedGrow WhatsApp Chat" app receives positive feedback for its simplicity and effectiveness in enhancing customer interaction and sales. While it is a valuable tool for online businesses, potential users should be aware of the reported billing issues and consider the cost factor. Nevertheless, the app's strengths in communication and support outshine its drawbacks, making it a recommended choice for merchants seeking to improve customer service through WhatsApp integration.</p>

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Reviews (165)

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What Merchants Think

The "SeedGrow WhatsApp Chat" app is highly regarded by many merchants for its seamless integration, user-friendly interface, and effectiveness in facilitating real-time communication with customers. Many users have noticed increased customer engagement and improved sales conversions setelah implementing the app. However, a few merchants have faced issues related to billing and cancellation processes, indicating some areas of concern for the app's management.

Key Strengths

User-friendly interface and easy setup
Seamless integration with Shopify
Highly customizable to match website design
Facilitates direct communication from product pages
Effective customer engagement tool
Reliable customer support
Event tracking features for marketing analytics

Common Concerns

Billing and cancellation issues reported by some users
Price could be more competitive according to some reviews

Final Thoughts

Overall, the "SeedGrow WhatsApp Chat" app receives positive feedback for its simplicity and effectiveness in enhancing customer interaction and sales. While it is a valuable tool for online businesses, potential users should be aware of the reported billing issues and consider the cost factor. Nevertheless, the app's strengths in communication and support outshine its drawbacks, making it a recommended choice for merchants seeking to improve customer service through WhatsApp integration.

Best Buy For Online Shopping

Jul 06, 2024 on Shopify

love it

Mr. Visión

Apr 21, 2024 on Shopify

LEERI SHOP LTD

Apr 21, 2024 on Shopify

Simple app that does what is supposed to. Option of multiple agents. I would recommend it if you want something simple yet effective.

Escurridores.com

Mar 15, 2024 on Shopify

Great App, support excelent and very fast :)

JEG SHOPS

Mar 15, 2024 on Shopify

This is excelent app

Trenderzz.pk

Nov 24, 2023 on Shopify

Great app for customers to connect with business directly and remove their doubts in real time, results in more sales

Indian Nest

Nov 22, 2023 on Shopify

This app was a godsend for us. We have leads coming in through WhatsApp & wanted to track those as conversions in our Google Ads. But we couldn't use GTM because we are not on Shopify Plus so we needed to track events using GA4. Now there are many other WhatsApp apps out there but none of them auto-generate events in GA4 when someone clicks on the chat app widget. We only found one other app & that one too was not direct to Whatsapp but rather a separate chat app that needed an agent to be online all the time or we would lose the customer. This app does it seamlessly anytime someone clicks to chat to us, we get our lead & that generates a Whatsapp event in GA4 which we mark as conversion & import into our Google Ads. And it does it on the free plan, so anyone having issue with tracking WhatsApp leads must use this app.

Shouf

Oct 30, 2023 on Shopify

Great App! Highly recommend this for anyone looking to have a simple and easy to use/setup WhatsApp button. Been using it for >2 months now and it works flawlessly. We tried to use other WhatsApp widget apps, but nothing was as smooth as this one here. Not only that, but we also requested them to help us write custom code or have insertions within the pre-filled message to include Product Title and Product Page URL which they managed to do right away (<24 hours from requesting it). Thanks to all SeedGrow team, specifically Alina and Mia for their fast responses and of course, for the dev team making it all work in the background.