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Customer reviews: SeedGrow WhatsApp Chat

Develop by SeedGrow

Reviews (165)

Overall rating
4.7

What Merchants Think

The "SeedGrow WhatsApp Chat" app is highly regarded by many merchants for its seamless integration, user-friendly interface, and effectiveness in facilitating real-time communication with customers. Many users have noticed increased customer engagement and improved sales conversions setelah implementing the app. However, a few merchants have faced issues related to billing and cancellation processes, indicating some areas of concern for the app's management.

Key Strengths

  • User-friendly interface and easy setup
  • Seamless integration with Shopify
  • Highly customizable to match website design
  • Facilitates direct communication from product pages
  • Effective customer engagement tool
  • Reliable customer support
  • Event tracking features for marketing analytics

Common Concerns

  • Billing and cancellation issues reported by some users
  • Price could be more competitive according to some reviews

Final Thoughts

Overall, the "SeedGrow WhatsApp Chat" app receives positive feedback for its simplicity and effectiveness in enhancing customer interaction and sales. While it is a valuable tool for online businesses, potential users should be aware of the reported billing issues and consider the cost factor. Nevertheless, the app's strengths in communication and support outshine its drawbacks, making it a recommended choice for merchants seeking to improve customer service through WhatsApp integration.

Happy Pets

Feb 20, 2025  on Shopify

The customer support was excellent! Quick responses and very helpful. Highly recommend for anyone looking for great service!

Emberton Imperial

Jan 29, 2025  on Shopify

Have been using this app for probably about 2 years now. Never had a problem, works as you would expect, customers love it and it helps them make informed purchases, likely reducing returns and other issues. Support is fairly quick, helpful and friendly!

Saja Kaizen Inc.

Jan 10, 2025  on Shopify

Great service, SeedGrow members have contacted me regarding button troubleshooting follow up issue. The issues has been resolved within A few Hours after analysing the back end of the Application

Brubis

Dec 11, 2024  on Shopify

Tive uma má experiência, eu nunca assinei o plano premium, nem mesmo uso em minha loja, e foram efetuadas duas cobranças. Agora, estou tentando cancelar o plano e não consigo, o app pede para migrar para uma nova versão porque o conteúdo da página está bloqueado, eu clico para migrar e nada acontece. Já tentei diversas vezes.

Innovoda

Nov 20, 2024  on Shopify

This app is very useful for me, i get a lot of orders thanks to this widget. The support is also very reactive, i recommend this app a lot.

Sheek Sorority

Aug 18, 2024  on Shopify

I've been using the SeedGrow WhatsApp Chat Widget on my website, and I couldn't be more satisfied with the results. This app is incredibly user-friendly and integrates perfectly with my Shopify store. Setting it up was a breeze, and within minutes, I was able to provide my customers with a direct line of communication through WhatsApp. The widget is highly customizable, allowing me to match it perfectly with my website's design and branding. I especially love the fact that customers can initiate chats directly from specific product pages, making it easier to address their queries and provide personalized assistance. Since implementing the SeedGrow WhatsApp Chat Widget, I've noticed a significant improvement in customer engagement and satisfaction. The ability to offer real-time support has also positively impacted my conversion rates. The app is reliable, efficient, and has become an essential part of my customer service strategy. If you're looking for a seamless way to connect with your customers and enhance their shopping experience, I highly recommend the SeedGrow WhatsApp Chat Widget. It's a game-changer for any online business!

LEERI SHOP LTD

Apr 21, 2024  on Shopify

Simple app that does what is supposed to. Option of multiple agents. I would recommend it if you want something simple yet effective.

Trenderzz.pk

Nov 24, 2023  on Shopify

Great app for customers to connect with business directly and remove their doubts in real time, results in more sales

Indian Nest

Nov 22, 2023  on Shopify

This app was a godsend for us. We have leads coming in through WhatsApp & wanted to track those as conversions in our Google Ads. But we couldn't use GTM because we are not on Shopify Plus so we needed to track events using GA4. Now there are many other WhatsApp apps out there but none of them auto-generate events in GA4 when someone clicks on the chat app widget. We only found one other app & that one too was not direct to Whatsapp but rather a separate chat app that needed an agent to be online all the time or we would lose the customer. This app does it seamlessly anytime someone clicks to chat to us, we get our lead & that generates a Whatsapp event in GA4 which we mark as conversion & import into our Google Ads. And it does it on the free plan, so anyone having issue with tracking WhatsApp leads must use this app.

Shouf

Oct 30, 2023  on Shopify

Great App! Highly recommend this for anyone looking to have a simple and easy to use/setup WhatsApp button. Been using it for >2 months now and it works flawlessly. We tried to use other WhatsApp widget apps, but nothing was as smooth as this one here. Not only that, but we also requested them to help us write custom code or have insertions within the pre-filled message to include Product Title and Product Page URL which they managed to do right away (<24 hours from requesting it). Thanks to all SeedGrow team, specifically Alina and Mia for their fast responses and of course, for the dev team making it all work in the background.

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