Shopify WhatsApp Chat & Share App Review: Features & Feedback

Customer reviews: RT: WhatsApp Chat, Live Chat

The Shopify WhatsApp Chat & Share app helps merchants integrate WhatsApp messaging directly into their stores, enabling real-time customer engagement. This review covers its features, pricing, and user feedback to help you decide if it’s the right tool for your business.

Reviews (272)

Overall rating

4.7

5

172
4

19
3

9
2

8
1

3

What Merchants Think

Merchants generally find "RT: WhatsApp Chat, Live Chat" to be a helpful tool for integrating chat functionality in their online stores. The app's ease of use and simplicity are frequently highlighted as major advantages. However, there are some concerns about installation and setup challenges, which can detract from the overall experience for some users.

Key Strengths

Easy to install and use
Highly customizable chat features
Effective in facilitating customer interactions
Great user interface design
Works well for chat support and customer engagement

Common Concerns

Difficulties with installation and configuration on certain platforms
Occasional non-responsiveness of the app
Lack of detailed instructions or tutorial clarity for setup

Final Thoughts

"RT: WhatsApp Chat, Live Chat" is appreciated for its functionality and ease of use, making it a popular choice among merchants for integrating chat support into their online platforms. While most users have a positive experience, improvements in setup instructions and resolving occasional app issues could enhance its overall utility and satisfaction.

A Perfumista Mococa

May 01, 2025 on Shopify

Acabei de instalar, parece bem interessante, vou usar e depois volta para contar minha experiência com o aplicativo!

LOMA Refined™

Dec 10, 2024 on Shopify

Very bad description on how to install it on the page. Although I am a shopify developer, it took me over an hour to find that out. My advise: STOP focusing only sales that you can see in 1 window on 3 spaces, and create a easy to use (UX) for your customers. Then they will buy probably without pushing them like on a turkish bazar.

AereoBag

Sep 04, 2024 on Shopify

Fiz a mesma configuração em duas páginas Shopify diferentes, mas o resultado não aparece na AereoBag! Tudo certo na Petcar! Sendo a mesma configuração, alterando apenas os números e descrição da loja, não vejo o porquê dessa diferença.

Ahmad Emporium zone

Aug 23, 2024 on Shopify

WhatsApp's enormous user base and excellent features make it easy to connect with your friends and family, but its ownership raises doubts about its status as a privacWhatsApp was the first mobile private messaging service to gain critical mass. Then Meta (formerly Facebook) bought the platform. These days, WhatsApp looks primed for a bright future, thanks to a foundation built on excellent technology and a large and loyal user base. We like WhatsApp's easy-to-use interface, but reputation is everything in cybersecurity, so Signal edges it out as our Editors' Choice winner for its longtime commitment to maintaining customer privacy.y-first messaging app.

Vibegame

Jul 19, 2024 on Shopify

Simplesmente sensacional, é muito simples e fácil gerenciar, o tutorial deles e excelente é muito bem explicado.

genesis

Jul 16, 2024 on Shopify

Por enquanto nao deu nenhum problema, mais ele tem uma vasta personalização o que deixa ele mais intuitivo

My Store

Jul 02, 2024 on Shopify

A avaliação não é ameaçadora, difamatória nem está sendo escrita em troca de uma recompensa. Caso seja publicada, nós incluiremos detalhes adicionais sobre a sua loja para que os outros lojistas tenham uma experiência relevante.