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Customer reviews: Wa : WhatsApp Marketing & Chat

The CoCo WhatsApp Abandoned Cart app helps Shopify store owners recover lost sales by sending automated cart reminders via WhatsApp. This review covers its features, pricing, and real user experiences to help you decide if it’s the right fit for your business.

Reviews (32)

Overall rating
5

What Merchants Think

"Coco : WhatsApp Abandoned Cart" has been well-received by merchants who appreciate its ease of installation and effective functionality. Users frequently highlight the app's seamless integration with WhatsApp, which facilitates efficient communication with customers.

Key Strengths

  • Quick and easy setup process
  • Seamless integration with WhatsApp for customer communication
  • Highly responsive and helpful customer support team
  • Smooth operation and functionality
  • Effective in re-engaging customers

Common Concerns

  • No significant recurring concerns mentioned in the reviews

Final Thoughts

Overall, "Coco : WhatsApp Abandoned Cart" is viewed positively by merchants for its functionality and ease of use. The app stands out for its seamless WhatsApp integration and excellent customer support, making it a valuable tool for engaging with customers and potentially recovering abandoned carts.

Rare by Dona

Aug 27, 2025  on Shopify

The WhatsApp abandoned cart messages look professional but still personal enough that customers respond. I like that I can edit the message template in my own tone. I had one small issue during setup, but the team fixed it the same day.

BAGGEDD

Aug 22, 2025  on Shopify

Support réactif , application facile à configurer au top ! Tout est très bien expliquer , je recommande !

Motorfix MiddleEast

Aug 18, 2025  on Shopify

Best Customer Service

Hovania

Aug 14, 2025  on Shopify

Great app, very easy to set up, support is always there to help us, thank you very much!

kateebykristina

Aug 13, 2025  on Shopify

Loved it, Support team is very helpful! Excited to see the results with the messaging campaign.

Morrele

Aug 12, 2025  on Shopify

Support réactif et très à l'écoute, merci à Coconut

Jo-Bolt-Store

Aug 03, 2025  on Shopify

Very quick response and very quick solution.Thank you very much for assisting

ShurikenMX

Aug 02, 2025  on Shopify

Excelente servicio y atención. resolvieron mis dudas rapida y claramente

chikankariofficial

Jul 31, 2025  on Shopify

wonderfull they help a lot

Shop Maya

Jul 30, 2025  on Shopify

Really appreciate the quick and efficient support in resolving my error. Thank you!

Suplestore Spa

Jul 28, 2025  on Shopify

La aplicación cumple con el trabajo, muy intuitiva y el soporte es muy eficiente y amable

Altaforma Milano

Jul 27, 2025  on Shopify

Leonardo did an exceptional job with my onboarding

Caseify

Jul 22, 2025  on Shopify

The AI-crafted messages in Coco are so personal! Customers think it’s me texting them. Setup was quick, the interface is clean. Support helped fast—great app for conversions.

Entre Raízes Botânica

Jul 21, 2025  on Shopify

awesome!

The 3D Printing Store India

Jul 18, 2025  on Shopify

The customer support is quick and very knowledgable. My onboarding issue got resolved very quickly. Thanks to Chris and Alex

Prime Gents

Jul 17, 2025  on Shopify

This app is exactly what I was looking for. Customers abandon carts all the time, and I wanted a way to reach them directly. Coco sends personalized WhatsApp messages automatically, and that’s made a big difference. I even got a message from someone saying thanks for the reminder! Best part? It’s free and super lightweight.

Smart Era

Jul 11, 2025  on Shopify

I used to feel like I was chasing customers who ghosted me — not anymore. Coco handles those awkward hey, you left something in your cart messages so I don’t have to. It’s like having a polite sales assistant on WhatsApp doing the work for me.

Riwaq

Jul 10, 2025  on Shopify

Ahmed Good

Vera Glow

Jul 08, 2025  on Shopify

I was struggling with abandoned carts on my store and wanted to try WhatsApp reminders. WA was recommended by a friend, and it turned out to be a lifesaver. The pre-built message templates are very helpful, and I could customize them easily. you should definitely try it out.

Holy Skin

Jul 07, 2025  on Shopify

Huge thanks to Charles from customer service! He was incredibly helpful, kind, and responsive to all my questions. It’s such a relief to feel genuinely supported. I highly recommend — both for the products and the outstanding service

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