Vortia Agent helps merchants support shoppers and manage store operations from one AI-powered workspace. The storefront assistant answers product questions using synced store content, helping shoppers find and buy relevant items faster. Inside Shopify Admin, merchants can review conversations, track metrics, sync the catalog, and use the admin assistant to create or update products, customers, discounts, inventory, and bulk product uploads

• AI storefront assistant answers shopper questions using synced store content
• Helps shoppers discover relevant products from your catalog
• Review customer conversations, attachments, and assistant activity in Admin
• Create and update products, customers, discounts, and inventory with AI
• Bulk upload products and sync catalog data for accurate assistant responses