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Customer reviews: Visceral Consignment

Develop by Visceral Apps

Reviews (50)

Overall rating
4

What Merchants Think

Overall, merchants have a positive impression of "Visceral Consignment." Many have praised the app for its simplicity, efficiency, and integration capabilities with platforms like Shopify. The app is particularly favored for its affordability and excellent customer service, which has been noted as responsive and helpful. Merchants appreciate its usefulness in managing consignment and wholesale inventories effortlessly. However, some have expressed dissatisfaction with certain functionalities and the user interface.

Key Strengths

  • Easy to set up and integrate with Shopify
  • Fast and helpful customer service
  • Affordable price point compared to competitors
  • Effective for managing consignment and commission workflows
  • Merchant and vendor portal for tracking inventory and payouts
  • Flexible and accommodating to custom feature requests

Common Concerns

  • User interface and experience could be improved in areas
  • Glitches and occasional slow performance reported
  • Lack of advanced features and workflows
  • No extremely low-cost or free plan available
  • Challenges with subscription cancellation reported

Final Thoughts

The reception for "Visceral Consignment" is largely positive, with merchants emphasizing its affordability and functionality in consignment management. While there are areas for improvement, particularly in usability and some technical aspects, the app remains a valuable tool for many small business owners. Its strong customer service and integration capabilities make it a worthwhile investment for those looking to efficiently manage consignment and wholesale operations.

Shop Fat Sisters

Sep 29, 2024  on Shopify

We've been using this app for 6 months now and it's great. the dashboard is super helpful and it's easy to set-up and integrate. I wish there was a spot for custom pay-out amount so we could more quickly mark sales at a specific $ amount (instead of manually clicking the items sold and adjusting with additional payout amount) - but honestly, for the price the value is INCREDIBLE. If I ever have questions the support team is so quick to respond. Would 10/10 recommend. My business would not be so functional without this app - really appreciate the time and talents that went into building and maintaining it.

Flippin' Fabulous LLC

Jun 20, 2024  on Shopify

This app is SUCH a timesaver for both split commission consignment as well as stores that have booth vendors. They are quick to respond to any issues via email and also offer a live chat. Any issues I've had so far have been minor and were resolved almost immediately. The developers take custom requests and are so friendly and accomodating. I have recommended this app to many other small business owners. Last but not least, the data syncs seamlessly with Shopify. 100% recommend this app and have no complaints

Culteaur

Jun 10, 2024  on Shopify

This is a horrible app. The UI is very bad, and they keep on charging you every month with no way to delete the app or subscription. you have been warned

Foxtails

Apr 27, 2024  on Shopify

This a really good, simple app for managing consignment vendors in your shopify store. Don't expect too many advanced features, but for the price this is absolutely the best app you can get for managing your consignment commissions. We've been using it for a few months and it has paid for itself every month in sales and time saved. Our vendors have appreciated the portal as well.

Creative Goods & Co.

Apr 05, 2024  on Shopify

Absolutely would recommend. I changed over, over a year ago and would never go back. As a B&M and online store that offers a very large variety of both consignment and wholesale options, I am VERY pleased with this app. I have also used, in the past, RESALE GLOBAL (ARAVENDA) and RICOCHET. I wasted, literally, thousands of dollars before I found this app. Not to mention.. the customer service has been SUPERB. They have addressed every inquiry I have, and fine tuned some things to meet our needs. Cost makes it manageable for a small business, it is user friendly, and my vendors like it as well. As a new business owner... I WISH I had found this first. If you want to gain from my trial an error.. I am very open to having a conversation about the pros and cons of this and the other apps I used. If I can help someone else from going through the headaches I did.. I definitely would. You could contact me via www.creativegoodsandco.com.

Buddy Chicago

Feb 17, 2024  on Shopify

Love how affordable it is, and the customer service is fast! I misunderstood something, and they were patient.

Thrifty Baby NZ

Oct 12, 2023  on Shopify

Such a great and affordable App, the integration was seamless. Prompt replies from Customer Service. Highly Recommend it!

LaliSimone

Aug 17, 2023  on Shopify

Vendor Consignment has helped me keep track and manage consignment inventory. It is a simple and straightforward app where I, the shop owner, and vendors can see their products, what has sold and their payouts. There are no bells and whistles. Some features, workflows and functionality could be improved. However, for what it has to offer, and for what I need to stay on top of inventory management, it meets 90% of my needs. Plus, there are no other consignment management apps that I have found that integrate with Shopify at this price point and with the ease of set-up. Also, support has been 100% responsive. I'm pretty happy. The 4 stars are because the UX could be improved in key areas. 5 stars for customer support. Thanks Jillian and dev team.

The Thrifting Den

May 24, 2023  on Shopify

God send of an app at such a reasonable price compared to competitor apps. So glad I was recommended it and it does literally everything we need - best service too, always willing to help out in any areas and have added a couple of small additional features which I asked for which have been super helpful. CANNOT recommend this app enough - it's been amazing!

Nubian Hueman

Mar 02, 2022  on Shopify

One of the few consignment apps that we could find but it's super glitchy, slow, and antiquated. PRO: We love that our vendors can see their stock and payouts. CONS: Clicking a link in the app often leads to a blank page and you can't back out. So you have to close and re-enter the app again. Support is really helpful if you can get in the app but for $25/month it would be better if it just worked correctly.

PodcastMerch.com

Oct 07, 2019  on Shopify

I looked at all of the vendor apps. And demoed each of them. Not only was this the easiest and best. But the customer service Is thru the roof!! Thank you

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