Velix Chat is an AI sales chatbot, AI shopping assistant and live chat for your online store. The AI agent answers customer questions 24/7 using your products, policies and pages, recommends products, adds items to cart and checks order status, helping shoppers decide and buy. When a shopper needs a person, your team takes over from the Inbox in your store admin. Multilingual AI customer support in 19 languages, matched to your brand.

• AI sales chatbot trained on your products, policies and pages
• AI shopping assistant: product recommendations and add to cart in chat
• AI customer support 24/7: order tracking, shipping and policy answers
• Live chat and helpdesk Inbox with human handover to your team
• Multilingual AI chat in 19 languages, including Spanish, German.