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Customer reviews: LOVAT Compliance

Develop by Shopify
<h3>What Merchants Think</h3> <p>Overall, merchants have mixed feelings about "LOVAT Compliance." While many appreciate the app for simplifying their tax compliance processes and praise its integration capabilities with platforms like Shopify, some express frustration over billing issues and customer support responsiveness. Those who find value in the app highlight its efficiency in handling VAT reporting and its intuitive user interface.</p> <h3>Key Strengths</h3> <ul> <li>Efficient tax compliance and VAT reporting process</li> <li>Seamless integration with Shopify</li> <li>Supportive and responsive customer support team</li> <li>Intuitive and user-friendly interface</li> <li>Streamlines the compliance process, especially for EU/UK VAT regulations</li> </ul> <h3>Common Concerns</h3> <ul> <li>Billing issues and difficulty obtaining refunds</li> <li>Misleading pricing practices</li> <li>Lack of prompt support response in some cases</li> </ul> <h3>Final Thoughts</h3> <p>"LOVAT Compliance" proves to be a valuable tool for businesses looking to streamline their tax compliance processes, especially those dealing with VAT in the EU and UK. Its integration with platforms like Shopify and its responsive support team are major strengths. However, potential users should be cautious about pricing details and consider the feedback regarding customer support challenges. Overall, it remains a beneficial solution for those who successfully navigate its complexities.</p>

Reviews (13)

Overall rating
3.4

What Merchants Think

Overall, merchants have mixed feelings about "LOVAT Compliance." While many appreciate the app for simplifying their tax compliance processes and praise its integration capabilities with platforms like Shopify, some express frustration over billing issues and customer support responsiveness. Those who find value in the app highlight its efficiency in handling VAT reporting and its intuitive user interface.

Key Strengths

  • Efficient tax compliance and VAT reporting process
  • Seamless integration with Shopify
  • Supportive and responsive customer support team
  • Intuitive and user-friendly interface
  • Streamlines the compliance process, especially for EU/UK VAT regulations

Common Concerns

  • Billing issues and difficulty obtaining refunds
  • Misleading pricing practices
  • Lack of prompt support response in some cases

Final Thoughts

"LOVAT Compliance" proves to be a valuable tool for businesses looking to streamline their tax compliance processes, especially those dealing with VAT in the EU and UK. Its integration with platforms like Shopify and its responsive support team are major strengths. However, potential users should be cautious about pricing details and consider the feedback regarding customer support challenges. Overall, it remains a beneficial solution for those who successfully navigate its complexities.

Artline Epoxy Resin

Jan 27, 2025  on Shopify

THIS IS A SCAM!! Do not install this app. We bought a subscription to their service, and until the payment, they were friendly, responded very quickly. After we paid, and realized that nothing works, they stopped responding quickly and refused to return the money. Do not trust them. This is money down the drain. A complete scam.

Homevibe

Jun 05, 2024  on Shopify

LOVAT really made my tax compliance easier for me. Great software that supports integration with my Shopify store. A great team that always is in touch and can help with my questions or concerns. I don’t need to worry about the different deadlines, different requirements of local tax offices. Thanks for your job!

Heatwave

May 30, 2024  on Shopify

Until I found this app, I didn't realise how I could close my need to file reports. It's complicated for me, but thanks to this company, not only did I figure it out on my own, but now I trust them with all my reporting. I am especially grateful to the manager Kristina for advising me on all the questions I had.

My Store

Feb 19, 2024  on Shopify

I have been using Lovat software for a few weeks and am very satisfied with it. The software is easy to use, even for a beginner like me. The interface is intuitive and well-organized, and I was able to start using it without any problems. I have also been impressed with the customer support. I had a few questions about how to use the software, and the support team was always quick and helpful in answering them. Overall, I am pleased with Lovat software and would recommend it to others.

HeimatLuxus

Feb 09, 2024  on Shopify

Lovat has been very supportive in all requests that I had. Their software works effectively in submitting tax. In the beginning, I had issues with not all transactions being imported correctly, but the team was able to help me resolve that. I can recommend Lovat.

Classic Teen Clothing

Feb 07, 2024  on Shopify

Installed Setup routine Errors Contacted support via chat Uninstalled. Still being billed for 1 month of use??? I have begged support for refund since it did not work for me. I had to open dispute with credit card company.

We Print Miniatures

Jan 02, 2024  on Shopify

Missleading pricing that doubles once you add the app. No support when requested. Avoid not woth your time to use a company that missleads on pricing and then wont answer support requests.

Unreel Store

Aug 28, 2023  on Shopify

We have used LOVAT for filing VAT through IOSS for over a year. Lovat did all the registration for us and they are always helpfull when needed. So we are happy with their service which helps us stay tax compliant!

My Store

Jul 05, 2023  on Shopify

The team at LOVAT have been great from the start. From taking time to answer queries by Chat/email, to the application process, and keeping me updated with the progress of everything. If you wish to trade in the EU or in the UK, you need to be VAT compliant. And this is where LOVAT comes in, as they remove the all the paperwork and hassle from your hands, and streamline the application process to the various tax authorities (if you apply for this option). I wish I had known about them earlier. Then comes the reporting, once you start trading in these zones. And again this is where the LOVAT system kicks in : they connect to the various tax authorities, and you can easily submit your tax reports. Since the system connects to Shopify, then all your transactions are imported directly onto their platform, making the reporting process easier. Overall there is a little understanding required on your behalf to be compliant, and you need to adhere to the dates of the reporting, however once everything is set up it is a breeze. There is no reason why your business shouldn't be VAT compliant in the UK /EU anymore since services and tools like LOVAT exist. There are other VAT compliancy services out there, but they are not so straightforward or honest as LOVAT. Many others do not have automatic API (connection) to Shopify, and the registration fees are unbelievable for small businesses. In addition, there are lots of hidden fees with the others, or long time contracts and penalties. I am still new to the LOVAT system, only recently implemented it, but so far I am very happy and would certainly recommend you give them a go. The price/service/functionality is the best I have seen so far. Thank you, to the entire LOVAT team.

SlowCo

Sep 01, 2021  on Shopify

So far so good, the experience to date has been very good for us as we look to streamline our compliance with OMP VAT regulations.

Brothers We Stand

Aug 31, 2021  on Shopify

We’re at the beginning of working with Lovat to get a good solution in place for our OMP VAT requirements. After doing a lot of research to find the best solution I am very glad to have discovered Lovat. The team has been smart, responsive and supportive. The software solution appears clean and it is clear to me they are a well run and organised company providing a strong solution.

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