Reviews: Variant Image Penguin

Customer reviews: Variant Image Penguin

Reviews (59)

Overall rating

4.3

5

11
4
3
2
1

What Merchants Think

Merchants generally appreciate "Variant Image Penguin" for its functionality and ease of use. The app receives praise not only for performing its intended tasks reliably but also for being paired with a highly efficient support team that frequently assists with customizations and problem-solving.

Key Strengths

Ease of use with a drag-and-drop interface.
Reliable performance in managing variant images.
Responsive and helpful customer support.
Capability for customization and adaptation to new themes.
Affordability with valuable features.

Common Concerns

Occasional access issues reported by users.
Fragmentary or delayed customer support responses in certain instances.

Final Thoughts

Overall, "Variant Image Penguin" is well-received for its dependable functionality and user-friendly design. While most users commend its supportive customer service, occasionally, there are reports of accessibility issues and inconsistent support responses. Despite these minor drawbacks, the app is considered a valuable tool for merchants seeking to manage variant images effectively.

100 waves

Dec 03, 2024 on Shopify

5-star service all the way! The app itself is fantastic, and with such a supportive team behind it, I couldn't be happier. Highly recommend!

LePerle

Dec 02, 2024 on Shopify

I recently installed VIP App and was impressed by their support team. Their response was incredibly quick and helpful, making sure everything was running smoothly.

Augustine Amsterdam

Jan 28, 2024 on Shopify

I've been using this app for yeas and now I cannot access it at all. Does anyone know what can I do? I tried from different browsers. Thank you!

Tommychairs

Jan 25, 2024 on Shopify

the app does its job well and we have always been happy with it, we are forced to give 3 stars for customer service, as we have had requests to make to them for a new theme that we have to install in our website and unfortunately the answers we receive are fragmentary and often they don't even answer to us with any kind of feedback. Let's hope they can improve in this regard.

Chris Reeve Knives Shop

Nov 16, 2022 on Shopify

VIP has an easy drag and drop interface for easy setup and works exactly how it's described (just follow the directions y'all). We recently upgraded to a premium theme and the Eshop Guide support team went above and beyond to help us get the app setup. Overall great app with a support team that will stand behind it! *Edit* 5 years since our original review - we still stand behind this company. The Variant Image Penguin app is affordable, with unmatched customer service to back it. Still highly recommend it!

DuraWeather Poly

Feb 25, 2021 on Shopify

This is a great app for selecting variant images. Easy to use. Great customer support. I switched Themes and they made the transition seamless

Tuft + Paw

Dec 03, 2020 on Shopify

Great support, they can customize to make it suit your custom theme and any requests to make sure it works

Jmcbags

Oct 16, 2019 on Shopify

Great app. Works as described. Had an issue with the images loading and contact support and they were quick to make the change and fix it.

BearGrips

Jul 23, 2019 on Shopify

The app works great and the support team has been very helpful. We are in the process of switching over to a new theme and we were having issues displaying the variant images. After working with the support team, they were able to identify a way that their app would work.

Relwen16

Sep 18, 2016 on Shopify

This app does exactly what we needed it to do. Dave was extremely helpful and quick to respond when we needed support. Very pleased with Variant Image Penguin.

Organic By John Patrick

Jun 01, 2016 on Shopify

Works as advertised. Simple to use. Had one issue where no thumbnails were showing up, but this issue was resolved quickly.