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Customer reviews: Variant Option Product Options

Develop by Shopify

Reviews (597)

Overall rating
4.7

What Merchants Think

The "Variant Option Product Options" app receives largely positive feedback from merchants. Many users appreciate its ease of use and the added flexibility it provides for offering product variations on Shopify. Merchants frequently highlight the supportive and responsive customer service, especially praising Jon and Martin for their quick assistance and problem resolution.

Key Strengths

  • User-friendly interface that simplifies managing and adding product variants
  • Enables businesses to offer a wide range of options, improving customer experience
  • Excellent, fast, and helpful customer service
  • Increases sales by allowing more customizable product options
  • Streamlines processes and enhances operational efficiency

Common Concerns

  • Occasional technical issues such as bugs or glitches, particularly with integration
  • Complaints about the design and appearance of certain features, such as color swatches
  • Lack of a free subscription plan option
  • Difficulties with applying settings to multiple products simultaneously
  • Performance issues, such as slow loading times for product options

Final Thoughts

The "Variant Option Product Options" app is generally well-received by merchants for its ability to enhance product offerings and improve user experience on Shopify stores. While there are some concerns about design and functionality, the app's strengths, particularly its supportive customer service and ease of use, make it a highly recommended tool for store owners seeking greater variant flexibility.

SurplusATX

Nov 21, 2025  on Shopify

I love this app so much - easy, intuitive, clean - and the customer support is incredible: personal, quick, and tons of follow up. The ability to do easy add on sales and add a variety of customizations pays for itself and adds such a level of finish to the online purchasing process every site should have it. I highly recommend this app.

Adam's Gear Solutions

Nov 19, 2025  on Shopify

Excellent App and easy to use. Very user friendly. There are a few reasons this didn't get 5 stars. First this app does not work with 3rd party apps such as Shop and Shopify Collective Supplier, the variants do not show up. Second is that I have had a few times where the variant selections will randomly be deleted without user input. Third, depending on how you manage discounts it may take an additional app for automatic discounts. I am trying to integrate additional Shopify dealers for my products, so I am looking for a better fit.

Beaches Lions Christmas Trees

Nov 15, 2025  on Shopify

Have been using Variant Options for years. Product and Customer Support have been excellent. Can strongly recommend.

MY Garage Door Parts

Nov 07, 2025  on Shopify

VO has helped expand our product line in ways shopify could not. We were able to add further customizations to our product with boosted sales, and inquiries. Support has been very knowledgeable, helpful and quick when we were needing assistance.

Sticker Livin

Nov 06, 2025  on Shopify

This apo is much better than our old variant app from another vendor. So much easier to use and better features. Highly recommended.

Seamless Bespoke

Nov 05, 2025  on Shopify

A Game-Changer for Complex Products and Exceptional Support! This app has been an absolute game-changer for my Shopify store. Before installing the Variant Option Product Options app, managing my products with multiple customizations was a constant struggle due to Shopify's standard 3-option limit. Relentless Apps has provided an all-in-one solution that not only bypasses those limitations but also significantly enhances the overall user experience for my customers. Here’s why I highly recommend this app: Unlimited & Versatile Options: I can now offer unlimited product options, including color/image swatches, text input fields for personalization (like engraving or custom text), file uploads, checkboxes, and date pickers. This has allowed me to perfectly represent my complex product configurations on a single page, which has dramatically improved the customer journey and reduced confusion. Seamless Integration & User-Friendly Interface: The app integrates smoothly with my existing Shopify theme without requiring any custom coding. The interface is incredibly intuitive and easy to use, even for someone without a technical background. Setting up conditional logic (showing or hiding options based on previous selections) was a breeze and works flawlessly. Essential Features for Sales: The ability to add price add-ons for specific options is crucial for maintaining profit margins on premium customizations. The dynamic image switching (displaying the correct product image when a variant is selected) also ensures a professional and reliable shopping experience. Outstanding Customer Support: This is where Relentless Apps truly stands out. The support team, especially Jon and Martin, are incredibly responsive, helpful, and professional. I've reached out a couple of times with specific queries, and they've resolved every issue quickly and efficiently, often within the same day. They genuinely care about ensuring the app works perfectly for your unique store needs. In short, this app is reliable, robust, and backed by a fantastic team. It has enhanced my store's functionality, streamlined my operations, and ultimately increased customer satisfaction. If you need to expand your product customization capabilities, look no further.

Intuition Backgrounds

Oct 31, 2025  on Shopify

Great App! Very customizable. Lots of tweaks can be made under the hood. Good documentation. Responsive support when we had questions. Allows us to set up our complex products.

FIRST LENS

Oct 29, 2025  on Shopify

It’s a great app to use! The team is very helpful and responds quickly. I had 2–3 queries, and they resolved them very easily and efficiently.

Midpac Printed Packaging

Oct 19, 2025  on Shopify

Great app and fantastic service! This app has made it so much easier to offer custom product options on our store. It’s clean, reliable, and works perfectly with Shopify. The layout looks professional on both desktop and mobile, and it gives our customers a smooth experience when choosing different variations. The support team is also excellent—very quick to respond, helpful, and genuinely care about making sure everything runs smoothly. Highly recommended for anyone looking to expand product customization options!

SunFounder

Oct 14, 2025  on Shopify

Nice guy. They helped a lot," but I wanted to expand on that because the team at Relentless Apps truly deserves more praise. The support I received was outstanding. The representative was indeed a very nice person who took the time to help me with my issue efficiently and kindly. They clearly explained everything and ensured I was happy with the solution. The Variant Option Product Options app is fantastic and has been crucial for my store. Thank you for providing such a wonderful service and for being so proactive in supporting your customers. You've earned a customer for life!

EVERME

Sep 22, 2025  on Shopify

Doesn't work with other apps. Help was not easy to get, no live chat service. Didn't integrate well with my theme.

G and L Positive Goods

Sep 15, 2025  on Shopify

These developers are quick, polite and super efficient in how they manage their clientele. I've recommended them to a number of other Shopify stores. And I will continue to do so! Great job Relentless Apps

Bearded Racc Co., LLC

Sep 09, 2025  on Shopify

I love the app. I originally gave it 4 stars and noted it had a problem. Jon and Martin both reached out from Relentless to take care of me. I'm a free user and they've gone the extra mile for me. The app itself is great. The options it gives me for my product is fantastic and I really am glad I've found this app. I recommend this app. 5 stars.

Eternal Soapourri

Aug 09, 2025  on Shopify

I started using VOP to help enhance how my products are listed online and I love it! Because of the type of products I sell, I want my visitors and customers can find what they need without having to keep clicking and searching. I'm now able to list all my options for one product on one listing.

Busted B Leather

Aug 06, 2025  on Shopify

Updated Review – Exceptional Support & Continuous Improvement After using the Variant Options app from Relentless Apps for some time, I’m genuinely impressed by the team’s commitment to listening and improving. I recently reached out to Jon with feedback regarding the usability of the variant input box, which was too small for our needs due to the large number of product variants we manage. Jon and his team responded quickly, took the feedback seriously, and implemented a change that significantly improved the interface. The enlarged input box has made a noticeable difference—it’s far more user-friendly and has saved me a considerable amount of time. Relentless Apps continues to stand out for their responsiveness, professionalism, and dedication to their users. Jon and his team are not only helpful but also proactive in making meaningful updates. Their support and attention to detail have earned my trust—and my long-term business. Thank you, Jon and team, for your outstanding work and customer-first approach! I'm really impressed with Relentless Apps, Jon & his team; they are responsive, helpful, professional, & just all around great people to work with. Thank you Jon & team for supporting your app, listening to your customers, & making improvements to your App. At this point, you have a customer for life! Thank You! I've been using this app for quite some time & haven't had any issues until recently. I reached out to support and Jon responded very timely & he was able to tell me where my issue was. I was able to fix it, and get my listing back to active. Thank you, Jon! I would like to see some interface improvements with this app. It's great but it's not very user friendly. The boxes when adding variants is very small & when you have multiple variants, making updates is very time consuming because of the small boxes. I make it work, but some general usability changes would be great, I'll even volunteer to be a tester :) Definitely get this app if you need to expand beyond the variant options Shopify offers, they have it all!

Sport4all

Aug 02, 2025  on Shopify

I had a fully paid subscription plan valid until 2026. Since we won't be selling anymore after 2026, I decided to cancel the subscription to prevent automatic renewal. However, after doing this, all app features were disabled. I've tried contacting support, but there's no available communication channel. I need the features of the already-paid plan to be restored or a refund issued.

Busted B Leather

Jul 17, 2025  on Shopify

I've been using this app for quite some time & haven't had any issues until recently. I reached out to support and Jon responded very timely & he was able to tell me where my issue was. I was able to fix it, and get my listing back to active. Thank you, Jon! I would like to see some interface improvements with this app. It's great but it's not very user friendly. The boxes when adding variants is very small & when you have multiple variants, making updates is very time consuming because of the small boxes. I make it work, but some general usability changes would be great, I'll even volunteer to be a tester :) Definitely get this app if you need to expand beyond the variant options Shopify offers, they have it all!

kiwicafezaventem

Jun 29, 2025  on Shopify

The team at Relentless Apps is incredibly quick to respond and very efficient. They troubleshooted my issue in less than one working day, which really impressed me. On top of that, they were clear in their communication and made sure I understood what was going on, even though I’m not super technical. The app itself is easy to use and does exactly what I need for my store, and having such fast, reliable support makes it even better. Highly recommend them if you want a product options app that works seamlessly with excellent support when you need it.

The Duhxe Brand

Jun 26, 2025  on Shopify

For some Reason when i enabled this app on my product page, it changed all the Pictures that were previosly in the Photo section AND even changed review pictures to variant pictures which is outragues!!! do they not check what happens when someone casually installs that plugin, damn crazy

PlateWraps

Jun 19, 2025  on Shopify

VO Product Options made it super simple to customize my product options exactly how I needed. The app is very intuitive and easy to understand—even for someone without a tech background. I had a small issue and their support team responded quickly, communicated clearly, and fixed it fast. Highly recommend for both functionality and top-tier customer service!

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