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Customer reviews: Variant Option Product Options

Reviews (610)

Overall rating
4.7

What Merchants Think

The "Variant Option Product Options" app receives largely positive feedback from merchants. Many users appreciate its ease of use and the added flexibility it provides for offering product variations on Shopify. Merchants frequently highlight the supportive and responsive customer service, especially praising Jon and Martin for their quick assistance and problem resolution.

Key Strengths

  • User-friendly interface that simplifies managing and adding product variants
  • Enables businesses to offer a wide range of options, improving customer experience
  • Excellent, fast, and helpful customer service
  • Increases sales by allowing more customizable product options
  • Streamlines processes and enhances operational efficiency

Common Concerns

  • Occasional technical issues such as bugs or glitches, particularly with integration
  • Complaints about the design and appearance of certain features, such as color swatches
  • Lack of a free subscription plan option
  • Difficulties with applying settings to multiple products simultaneously
  • Performance issues, such as slow loading times for product options

Final Thoughts

The "Variant Option Product Options" app is generally well-received by merchants for its ability to enhance product offerings and improve user experience on Shopify stores. While there are some concerns about design and functionality, the app's strengths, particularly its supportive customer service and ease of use, make it a highly recommended tool for store owners seeking greater variant flexibility.

Omagalina

Jun 07, 2025  on Shopify

If you ever need help, don’t hesitate to reach out to the customer service team directly. They’ve been incredibly helpful and responsive throughout my experience. I had an issue that I didn’t fully understand at first, but thanks to their clear guidance and support, everything became much clearer and was resolved efficiently. Their patience and professionalism really stood out. I truly appreciate the assistance they provided. Great app and great team — highly recommended!

Omagalina

Jun 01, 2025  on Shopify

If you need help, contact the customer service directly. Thanks to them they have been a huge help for me on understanding the issue I had. App recommended !

The RB Powers Company

May 28, 2025  on Shopify

The app has very good features and worked well for my customization needs. Unfortunately, I also need B2B and reordering capabilities, and this app does not work with any of the B2B apps I'm considering.

Melanin Minds

May 20, 2025  on Shopify

I was using this app for 2 swatch colour products because Shopify has a quantity limit. I was unaware that the starter plan had changed to 1 product, removing the swatch colour option from one of my best sellers until a customer placed an order and I had to email asking for their preference. I have had to find another app, set up and start again from scratch. I was informed of the changes prior to this but I'm not paying nearly £10 just for a second option, I couldn't even open my 2nd option to copy the colour swatches until I upgraded. I don't usually leave reviews and long ones, but hope this helps someone before I uninstall.

Sipfull of Design

May 06, 2025  on Shopify

Looked long and hard to find the right app to work with what we needed for the store. Had a few teething issues with our theme (specific to our theme and not the app) and the support was simply brilliant. Within a day, they had it sorted and we're now implementing it across the whole site. Thank you for all your help Martin and Jon - hugely appreciated.

brotstoff

Apr 24, 2025  on Shopify

I have been using the app for some time. The interface is intuitive and offers many possibilities. The app works flawlessly. If I have any questions, Jon and Martin quickly provide assistance. Great service. Thank you very much!

Lumenok

Apr 18, 2025  on Shopify

We've been using this app on our Shopify store to provide customizable options for our products, and it has worked perfectly for our needs. It's easy to set up, intuitive to use, and integrates seamlessly with our product pages. The flexibility it offers has really helped us improve the shopping experience for our customers. Highly recommended for anyone looking to add product options without hassle!

G + H Custom Workshop

Apr 14, 2025  on Shopify

This app was fine when I was using it. However, I cancelled the app because I am leaving shopify for wix and I uninstalled the app on April 9th. I was charged 18.99 this morning. And on top of the fact, when I contact shopify, they direct me to the developer to deal with refunds? A total mess altogether.

Clark & Taft

Apr 08, 2025  on Shopify

I've had the app installed on my store for several years now. It’s very easy and intuitive to set up and manage. Martin and Jon have always been very responsive to all of my questions and have resolved any help requests promptly. Thank you!

SOWBAGHYA

Mar 25, 2025  on Shopify

Sincere Thanks for the timely support and completion of task. now the product swach is working properly

PetPrint

Mar 03, 2025  on Shopify

Hello, I need support with your app regarding product subcategories. Here's the issue: I have a base product price, and when selecting subcategories (e.g., 1) Shirt, 2) Shirt Color, 3) Size: S), the price is adjusted accordingly. For example, if the base price is $34,990 and selecting Size S applies a -3,000 discount, the final price correctly updates to $31,990. However, the issue is that the discount amount (e.g., "-3,000") appears next to the selected subcategory. I would like to hide this additional price display to improve the UX/UI of my website. this happen on Addon's Prices on the interace. Could you please help me achieve this? Send me a mail: [email protected] Thank you in advance. Best regards,

PandaOptical

Feb 20, 2025  on Shopify

The price add-ons stopped working since 3 weeks ago and the team doesn't respond to our requests. It caused us many losses already. --------- update: I double checked our email box and couldn't find your reply. However, I do find that the bug has been fixed, so I'm generally happy now. Keep up your work! Salute

Gaamaa

Feb 13, 2025  on Shopify

As a jewellery brand, we needed far more flexibility for customer personalization than supported by Shopify options and variants out of the box. We found VO Product Options to be the best on the market and would strongly recommend it not only for the product itself but also Relentless' first-rate technical support.

Kosher Cell Inc

Feb 10, 2025  on Shopify

I've been using the app for around 3 years now. The app works great and the developers communication is even better!

Sunlit Outdoor Structures

Feb 09, 2025  on Shopify

Great product and customer service. Had a minor issue and the team helped solve the issue in a timely manner.

SK Styles

Feb 07, 2025  on Shopify

I absolutely love this app!!! It allows me to provide multiple options for my customers instead of them being limited to only a couple items! It is very easy to use, and navigate through! This app is allowing my business to provide all the options I want! If it wasn’t for this app I wouldn’t be able to! Thank you again for providing this app making it user friendly and helping other businesses reach their goals! It’s much appreciated!!!

SPC Yearbooks

Jan 26, 2025  on Shopify

Easy to use, and allows a ton of added flexibility in offering variations on item listings in Shopify. We couldn't do without it at this point.

QRious Tees

Jan 20, 2025  on Shopify

I reached out with a question, and they responded and fixed my issue within a few hours! Very helpful customer support.

Kantönlivibe.ch

Jan 15, 2025  on Shopify

Really Easy to work with it! Super good experience. Quick response from the Developers if you need support! We used for different Article in our shop system.

JoLee's Bows and Beyond

Jan 09, 2025  on Shopify

I was struggling to find the perfect app to use for my business. I found Jon and helped me to get everything setup perfectly! Thank you!

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